MW Partners is currently seeking a Cloud Marketplaces Global Operations Manager to work for our client who is a global leader in multimedia and creativity software products.
Responsibilities and duties:
- Oversee the operational management and support of cloud marketplace programs maintaining service levels and performance metrics: including private offers transactable listings and subscription management
- Plan and manage migration of private offers to new private offers leveraging new billing features
- Engage with Credit Team to monitor Azure Marketplace private offers and request new private offers as needed
- Monitor and manage new countries available on Marketplace collaborate with indirect tax team for approval on new country expansion
- Update job aids with pre-sales consultants Deal Desk analysts Sales Sales Helpdesk. Plan and migrate job aids from slide decks to Wiki
Business Analysis/Process Improvement
- Develop expertise on AWS and Microsoft Cloud Marketplace for growth. Evaluate how Marketplaces procurement can progress deals
- Marketplace integration - Identify key contracting uses cases at Adobe and determine how to contract and book via AWS and Microsoft Marketplace also include billing integration and fulfillment processes
- Lead cross-functional initiatives to improve Marketplace quote to cash process between Adobes financial system and AWS/Microsoft platform reduce friction and accelerate revenue conversion
Product Management
- Become familiar with private offer operation on AWS Marketplace and Microsoft Azure Marketplace
- Learn and become a specialist on Adobes Marketplace program including familiarity with product catalog eligibility guidelines and approval workflows
- Track progress and follow up to completion of product listings on Cloud Marketplaces
- Collaborate regularly with pre-sales consultants partner managers deal desk analysts deal desk operations legal tax credit for ongoing process improvement and new Marketplace feature rollout
- Partner with Cloud Tech enablement team to ensure key internal teams are updated on new program guidelines and processes
Requirements:
- Bachelors degree or equivalent work experience in a related field.
- Experience in RevOps Deal Desk Sales Operations or Finance within a B2B SaaS environment
- Data analysis and reporting
- Process optimization and improvement
- Flexible to variations of projects that may come up
For a confidential discussion or to find out more contact Snehita on or apply now.