Cloud Infrastructure Support Engineer R1012515

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Industry Group: Comm Media & Technology.

Job Title : Cloud Infrastructure Support Engineer - R1012515

Location : Dallas TX (must be local to Dallas - onsite 5 days a week)
Duration : 12 Months Contract (Potential for extension)

Pay Rate : $55

Custom Skill Requirements:

Cloud Infrastructure Support Engineer.
3 6 years of experience in cloud operations CDN support or network infrastructure monitoring.
Cloudflare CDN WAF DNS and Workers.
Terraform (Cloudflare provider) for IaC automation.
CI/CD systems (Azure DevOps GitHub Actions Jenkins).
Monitoring tools (Cloudflare Analytics Datadog Grafana Prometheus or Azure Monitor).
Knowledge of DNS configuration and propagation HTTP caching and SSL/TLS certificate management.
Familiarity with incident management frameworks (ITIL SRE practices or runbook automation).

Job Description:

We are seeking a Cloud Infrastructure Support Engineer to provide operational monitoring and automation support for the ongoing migration of CDN WAF and Edge workloads from AWS to Cloudflare.
You will support the CDN & Edge Infrastructure Engineering team by managing Cloudflare DNS hosted zones ensuring service reliability performing IaC-based deployments and implementing proactive observability.
This role is critical to maintaining 99.95% uptime low-latency performance and secure delivery for Smart TV and mobile cloud services during and after migration.

Key Responsibilities:

Operational Support & Maintenance:

Support the deployment validation and maintenance of Cloudflare CDN WAF and Edge Function configurations.
Manage DNS hosted zones records and CNAME/ALIAS mappings in Cloudflare DNS.
Execute infrastructure updates via Terraform-based IAC pipelines (Cloudflare and Azure providers).
Validate deployment outcomes monitor configuration drift and apply rollbacks if necessary.
Maintain configuration parity between AWS and Cloudflare environments during transition.

Monitoring & Observability:

Build and maintain monitoring dashboards for CDN latency DNS response time and WAF rule performance using Cloudflare Analytics Azure Monitor or Datadog.
Set up alerts and anomaly detection for edge performance request volume and cache hit ratio deviations.
Correlate edge events WAF logs and API gateway metrics for root cause analysis during incidents.
Integrate monitoring data into Grafana or Power BI for executive-level visibility.

Incident Response & Reliability:

Respond to incidents impacting content delivery DNS resolution or API availability.
Work with Cloudflare and Azure support teams to triage and resolve connectivity or caching issues.
Perform post-incident analysis (PIR) and contribute to runbooks and playbooks for future prevention.
Validate DR failover behavior during Cloudflare or regional outages through scheduled drills.

Automation & Continuous Improvement:

Enhance Terraform modules for automated Cloudflare resource provisioning.
Integrate IAC pipelines into CI/CD tools (GitHub Actions Azure DevOps).
Develop scripts for log aggregation DNS validation and performance benchmarks.
Suggest optimizations in caching TTLs and WAF rule tuning based on analytics trends.

Documentation & Knowledge Sharing:

Maintain detailed documentation of DNS records CDN configurations IaC workflows and monitoring dashboards.
Collaborate with engineering and DevOps teams for continuous process improvement.
Conduct internal training sessions on Cloudflare console usage IaC deployments and monitoring tools.

Preferred Skills:

Experience with multi-CDN management (Cloudflare Akamai CloudFront).
Familiarity with Zero Trust Access Cloudflare Gateway or Magic Transit.
Exposure to Smart TV OTT or IoT content delivery networks.
Basic scripting skills (Python Bash or PowerShell) for automation.
Certification in Terraform Associate Azure Administrator or Cloudflare Specialist.

Industry Group: Comm Media & Technology. Job Title : Cloud Infrastructure Support Engineer - R1012515 Location : Dallas TX (must be local to Dallas - onsite 5 days a week) Duration : 12 Months Contract (Potential for extension) Pay Rate : $55 Custom Skill Requirements: Cloud Infrastructure S...