- Experienced in managingPredictive Dialer technology.
- Able toeffectively communicate and comprehend instructions in English.
- Knowledge of voice telecommunications technologies including PBX ACD AOD IVR Chat SMS Predictive Dialers and Voicemail.
- Excellent working knowledge of MS Office suite including Word Excel PowerPoint &strong written communication skills.
- The CRM Delegated Administrator is responsible for managing configuring supporting troubleshooting strategizing and creating custom solutions for the all CRM applications that are related to the Call Center.
- Act as Technical and systems liaison between EBS and Client IT and Operations all technical aspects of client projecton-boarding.
- Act as companys internet police monitoring internet and email-use while ensuring adherence to companys usage policies.
- Desired but not required: experience with VoIP and website designing.
Experienced in managingPredictive Dialer technology.Able toeffectively communicate and comprehend instructions in English.Knowledge of voice telecommunications technologies including PBX ACD AOD IVR Chat SMS Predictive Dialers and Voicemail.Excellent working knowledge of MS Office suite including Wo...
- Experienced in managingPredictive Dialer technology.
- Able toeffectively communicate and comprehend instructions in English.
- Knowledge of voice telecommunications technologies including PBX ACD AOD IVR Chat SMS Predictive Dialers and Voicemail.
- Excellent working knowledge of MS Office suite including Word Excel PowerPoint &strong written communication skills.
- The CRM Delegated Administrator is responsible for managing configuring supporting troubleshooting strategizing and creating custom solutions for the all CRM applications that are related to the Call Center.
- Act as Technical and systems liaison between EBS and Client IT and Operations all technical aspects of client projecton-boarding.
- Act as companys internet police monitoring internet and email-use while ensuring adherence to companys usage policies.
- Desired but not required: experience with VoIP and website designing.
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