Manager of Spa and Wellness
Manager of Spa and Wellness
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1 Vacancy
Job Description
s u n d a n c e
Job Title: MANAGER OF SPA AND WELLNESS
Department: The Spa at Sundance
Reports To: Director of Lodging
Rate of Pay: $70K
Shift: Generally 5 days per week or as business levels apply
Weekends holidays and special events are required based on business needs.
FLSA: Exempt/Salaried
Summary Create support and promote the image service and standards of The Spa at Sundance. Oversee all operations of the Spa Fitness Center and Wellness Program-including classes seasonal retreats and guest experiences. Sundance is expanding its wellness and development offerings and this role calls for a creative collaborative leader to drive innovation elevate services and bring our vision of holistic well-being to life.
Key Responsibilities
- Provide visible leadership actively managing spa operations and guest services.
- Establish and refine spa procedures including SOPs training plans and guest service standards.
- Oversee daily operations such as scheduling yielding appointments inventory and staffing.
- Develop and expand the Wellness Program including yoga meditation fitness and annual retreats positioning Sundance as a destination for wellness.
- Collaborate with Marketing Retail and other resort departments to design promotions collateral and integrated wellness experiences.
- Manage budgets payroll reporting and financial accountability ensuring goals are met and opportunities for growth are identified.
- Recruit train and inspire spa staff; foster creativity collaboration and a positive guest-focused culture.
- Lead staff training and continued education ensuring compliance with state laws safety protocols and resort sustainability standards.
- Oversee professional product inventory spa equipment and facility maintenance to ensure high-quality operations.
- Participate in resort leadership meetings contributing ideas that advance both spa services and resort-wide wellness strategies.
Supervisory Responsibilities Directly supervise approximately 20 year-round employees. Responsibilities include hiring scheduling training performance management and maintaining a positive team environment. Complete all HR-related documentation in a timely manner.
Qualifications
- Minimum two years experience in spa or wellness leadership; or equivalent combination of education and experience.
- Demonstrated ability to develop creative wellness programs and lead teams effectively.
- Strong knowledge of spa industry trends and superior customer service skills.
- Licensed Massage Therapist or Esthetician certification preferred.
- Proficiency in MS Office; experience with Book4time/SMS preferred.
Work Environment & Benefits
- Work primarily in a quiet spa environment with occasional outdoor exposure.
- Comprehensive benefits package including subsidized medical dental vision 401k life insurance PTO resort discounts and a season pass for you 1 and dependents.
Disclaimer This description outlines the general nature of the role. Employees may be asked to perform other duties within legal ethical and company policy guidelines.
Required Experience:
Manager
Employment Type
Full-Time
