Manager of Spa and Wellness

Sundance, WY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

s u n d a n c e

Job Title: MANAGER OF SPA AND WELLNESS

Department: The Spa at Sundance

Reports To: Director of Lodging

Rate of Pay: $70K

Shift: Generally 5 days per week or as business levels apply

Weekends holidays and special events are required based on business needs.

FLSA: Exempt/Salaried

Summary Create support and promote the image service and standards of The Spa at Sundance. Oversee all operations of the Spa Fitness Center and Wellness Program-including classes seasonal retreats and guest experiences. Sundance is expanding its wellness and development offerings and this role calls for a creative collaborative leader to drive innovation elevate services and bring our vision of holistic well-being to life.

Key Responsibilities

Provide visible leadership actively managing spa operations and guest services.
Establish and refine spa procedures including SOPs training plans and guest service standards.
Oversee daily operations such as scheduling yielding appointments inventory and staffing.
Develop and expand the Wellness Program including yoga meditation fitness and annual retreats positioning Sundance as a destination for wellness.
Collaborate with Marketing Retail and other resort departments to design promotions collateral and integrated wellness experiences.
Manage budgets payroll reporting and financial accountability ensuring goals are met and opportunities for growth are identified.
Recruit train and inspire spa staff; foster creativity collaboration and a positive guest-focused culture.
Lead staff training and continued education ensuring compliance with state laws safety protocols and resort sustainability standards.
Oversee professional product inventory spa equipment and facility maintenance to ensure high-quality operations.
Participate in resort leadership meetings contributing ideas that advance both spa services and resort-wide wellness strategies.

Supervisory Responsibilities Directly supervise approximately 20 year-round employees. Responsibilities include hiring scheduling training performance management and maintaining a positive team environment. Complete all HR-related documentation in a timely manner.

Qualifications

Minimum two years experience in spa or wellness leadership; or equivalent combination of education and experience.
Demonstrated ability to develop creative wellness programs and lead teams effectively.
Strong knowledge of spa industry trends and superior customer service skills.
Licensed Massage Therapist or Esthetician certification preferred.
Proficiency in MS Office; experience with Book4time/SMS preferred.

Work Environment & Benefits

Work primarily in a quiet spa environment with occasional outdoor exposure.
Comprehensive benefits package including subsidized medical dental vision 401k life insurance PTO resort discounts and a season pass for you 1 and dependents.

Disclaimer This description outlines the general nature of the role. Employees may be asked to perform other duties within legal ethical and company policy guidelines.

Required Experience:

Manager

s u n d a n c eJob Title: MANAGER OF SPA AND WELLNESSDepartment: The Spa at SundanceReports To: Director of Lodging Rate of Pay: $70KShift: Generally 5 days per week or as business levels apply Weekends holidays and special events are required based on business needs.FLSA: Exempt/SalariedSummary Cre...