Customer Service Specialist- PART TIME
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Experience Specialist Part-Time - 19 hrs per week
Join Our Team and Make a Difference!
Are you looking for a flexible part-time role that fits your lifestyle Whether youre on a working visa semi-retired or a student seeking meaningful work we have the perfect opportunity for you!
We are seeking a Customer Experience Specialist to join our team working 19 hours per week. This role requires you to be available 1 weekend per month and normal weekly hrs will be spread across Mondays and Tuesdays (7.5 hours each day) and an additional 4-hour shift on your choice of Wednesday Thursday or Friday.
About the Role
As a Customer Experience Specialist you will play a vital role in delivering outstanding customer service. You will be the first point of contact for inbound and outbound customer calls managing enquiries resolving complaints and ensuring a seamless experience for our customers.
Your responsibilities will include:
- Providing professional and empathetic customer service
- Responding to customer and stakeholder requests efficiently
- Conducting investigations into complaints
- Identifying trends and working with internal teams to improve customer experience
- Managing and maintaining key business systems
About You
Were looking for someone who:
- Has strong communication skills and an empathetic approach
- Enjoys problem-solving and can think on their feet
- Is detail-oriented and tech-savvy (experience with CRM systems is a plus)
- Works well independently and as part of a team
- Can start immediately preferably but we will wait for the right person
Why Join Us
- Work-life balance a structured part-time schedule that suits your needs
- Welcoming team environment be part of a supportive and dynamic workplace
- Perfect for travellers on a working visa gain local work experience while enjoying flexibility to explore Australia
- Opportunity for diverse candidates we welcome applications from those on a working visa semi-retired professionals and students seeking part-time work
If this sounds like the right fit for you apply now to start your next career journey with us!
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
ABOUT US Kinetic Business Solutions offers effective recruitment solutions to the Life Sciences, Medical Devices, Pharmaceutical and Healthcare industry across the Middle East and Africa. Our expertise and knowledge in this niche segment ensures that our clients and candidates get onl ... View more
