GDS Assurance - General Operations - Assistant Director
GDS Assurance - General Operations - Assistant Director
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Salary Not Disclosed
1 Vacancy
Job Description
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
EY GDS Assurance General Operations Manager / Assistant Director
Who we are:
The Assurance practice at EY Global Delivery Services (GDS) provides comprehensive support to EYs client-serving teams worldwide spanning a diverse range of industry sectors such as financial services manufacturing and technology. This is achieved by assembling the optimal mix of multidisciplinary professionals who possess deep sector knowledge and specialized expertise in their respective fields.
The opportunity:
As a Manager in the EY GDS Assurance General Operations team you will play a pivotal role in leading strategic initiatives driving operational excellence and fostering cross-functional collaboration across global teams. This role demands a high level of leadership maturity decision-making capability and stakeholder engagement to support the evolving needs of the Assurance practice.
You will be expected to demonstrate strong technical and business acumen resolve complex challenges and communicate effectively with diverse audiences. Your ability to build trusted relationships challenge assumptions constructively and guide process improvements will be key to enhancing outcomes and aligning efforts with broader organizational goals.
Innovation and continuous improvement are central to this role. You will champion automation identify opportunities for efficiency and implement solutions that elevate team performance. As a people leader you will foster an inclusive and supportive environment resolve conflicts respectfully and ensure team members feel empowered and valued.
You will manage multiple projects optimize resources and ensure adherence to timelines and budgets. A strong focus on quality risk management and ethical standards is essential as is your commitment to modeling integrity and accountability.
Key Responsibilities
Lead strategic planning and budgeting across multiple operational verticals.
Oversee high-impact functions including Procurement Mobility Data Governance and Crisis Management.
Develop and present reports and dashboards for senior leadership including budget vs actuals analysis.
Establish benchmarks for operational performance and ensure consistent achievement.
Strengthen relationships with global support functions (e.g. Procurement Travel Facilities Technology).
Drive cross-border collaboration and alignment with international teams.
Identify and implement process improvements for operational efficiency.
Mentor and manage a team providing guidance training and performance evaluations.
Develop and enforce SOPs and policy guidelines to ensure compliance and integrity.
Evaluate complex approval requests and provide strategic recommendations.
Champion innovation and automation initiatives to streamline operations.
Ensure timely execution of projects and manage competing priorities.
Communicate strategic priorities and business impact to teams.
Promote innovation and adopt emerging tools and technologies.
Demonstrate executive presence and lead with confidence.
Foster inclusivity and resolve team dynamics constructively.
Ensure compliance with quality risk and ethical standards.
Support community initiatives and promote responsible practices.
Skills and Attributes for Success
Exceptional communication and interpersonal skills to engage with senior stakeholders.
Strong leadership and team management capabilities.
Advanced problem-solving and analytical skills.
Proficiency in Office 365 SharePoint Excel PowerPoint Word and PowerBI.
Innovative mindset with a focus on process consistency and automation.
Ability to manage tight deadlines and multiple high-priority projects.
Qualifications
Bachelors Degree Graduate
8 years of relevant experience in general operations office administration vendor management travel/mobility.
Experience in a managerial or leadership role in Accounting / Finance / Professional Services / Travel preferred.
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Director
Employment Type
Unclear
