SAP iXp Intern - Training and Adoption

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

About the SAP Internship Experience Program:

SAP Internship Experience Program is SAPs global paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration:meet with mentors make new friends across the globe and create a thriving personal network.
2. Project-driven experience:gain cross-functional skills from our virtual and in-person learning sessions diverse subject matter experts and project deliverables.
3. Gain visibility:with Internship Experience Project in your title youll have a global network of SAP leaders entrepreneurs and career development opportunities at your fingertips.

About the team

The SAP Training and Adoption team is seeking a highly motivated self-starter to join us for an internship based in this role you will support various Training and Adoption initiatives including post-sales activities related to the SAP Learning Hub. You will work closely with SSAs and Learning Delivery teams to help customers and partners effectively consume and adopt SAP Learning Hub.

What youll do:

Position Title: SAP iXp Intern Training and Adoption

Location: So Paulo SP Brazil

In this role youll

• Support customer onboarding and provide assistance with Training and Adoption Cloud products.
• Assist with user activation and access setup.
• Help customers and partners generate and customize usage reports.
• Guide customers and partners in developing their learning journeys.
• Respond to inquiries regarding license consumption.
• Handle inquiries related to invoicing and booking processes.
• Assist customers with purchasing SAP Learning Hub through the SAP Store.
• Run reports and track KPIs to monitor the effectiveness of programs.
• Conduct follow-up activities with customers in coordination with the sales team.
• Translate training content from English and Spanish to Portuguese.
• Coordinate customer-facing and virtual events ensuring high-quality standards.
• Gain an understanding of SAP Training and Adoption courses participant databases and reporting systems.
• Learn to navigate and utilize available reporting tools.
• Perform data analysis to support decision-making and strategy.
• Collaborate with global and regional Training and Adoption teams to support campaign execution.
• Manage the translation process for marketing assets.
• Engage with the regional Demand Generation team for campaign alignment and support.

Who you are

Were looking for someone who takes initiative perseveres and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Enrolled in a Bachelors program in Business Administration Business Informatics Public Relations Marketing or a related field.
• Strong written and verbal communication active listening and the ability to engage team members effectively.
• Ability to prioritize tasks manage time efficiently and ensure timely follow-ups and accurate record-keeping.
• Flexibility to adapt to changing circumstances and the ability to think critically and solve challenges in the sales process.
• Ability to conduct market research analyze data and identify trends to support sales efforts.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434796 Work Area: Administration Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #LI-Hybrid