Customer Service Representative German Market

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative German Market
Location: Porto Portugal (On-Site)

Contract Start Date: 25 September 2025

Working Schedule:

Monday to Sunday 06:00 21:00 (rotative shifts)
2 rotative days off per week

Salary & Benefits:

Base Salary: 1100 gross x 14 months
Performance Bonus: 200 gross x 12 months
Signing Bonus: 3000

Relocation Package:

From outside Portugal: Reimbursement of airfare (up to 400 Economy class) after 180 days
From inside Portugal: Reimbursement of travel costs (up to 150 Economy class) after 180 days
Temporary Accommodation:
- 28 days in a hotel (if relocating from abroad)
- 15 days in a hotel (if relocating within Portugal)

Responsibilities:

Provide excellent customer support for the German market through phone email and chat.
Handle inquiries complaints and requests with professionalism and empathy.
Maintain high service quality standards and contribute to customer satisfaction.

Requirements:

Fluency in German (C1 level)
Good English communication skills
Availability to work in rotational shifts including weekends
Previous customer service experience is a plus

Click to apply or send your English CV to

Job Title: Customer Service Representative German Market Location: Porto Portugal (On-Site) Contract Start Date: 25 September 2025 Working Schedule: Monday to Sunday 06:00 21:00 (rotative shifts) 2 rotative days off per week Salary & Benefits: Base Salary: 1100 gross x 14 months Performanc...