DescriptionCitco is a global leader in fund services corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients needs.
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About the Team & Business Line:
The OCM Manager is a key member of Operational Control Management (GRC OCM) department. The Operations Control Management teamglobally oversee the business side of the risk framework including quality assurance reviews (including quality control and testing) within the Citco Corporate Solutions Division (C2S).The OCM Manager provides support and contributes to the OCM function. The OCM Manager reports to the Head ofOCM.
Responsibilities- Serve as designated risk manager for Manila (C2S COE)
- Translate strategic directives from the Head of OCM into actionable plans and guidelines for the Manila team ensuring alignment between high-level objectives and regional activities
- Communicate strategic goals and initiatives to the Assistant Manager and provide guidance on their implementation
- Lead the operational team in Manila providing direction and ensuring alignment with organizational goals
- Monitor and report risks in assigned regions maintaining a comprehensive view of the risk landscape
- Escalate critical risks to Head OCM ensuring timely and appropriate communication of significant issues.
- Contribute to the development and implementation of strategic plans for OCM activities across C2S.
- Lead the oversight of control execution and performance of various OCM activities in respect of implementation of C2S risk management policies and procedures
- Drive risk awareness initiatives in the division and address significant control weaknesses identified
- Lead the implementation of the Risk Assessment schedule including complex process Risk Assessments and Legal Entity Risk Assessments.
- Support and contribute to the oversight of the control execution (and performance) of the various OCM activities in a quality manner in respect of implementation of C2S risk management policies and procedures: Risk Event Management Procedure Legal Entity Risk Framework Action Plans Key Risk Indicators (KRI) Business Continuity Management (BCM) Risk Assessments Legal Entity Risk Assessments etc.
- Oversee management and maintenance of Risk Management Portal(s) including participation in functionality testing when required
- Ensure timely handling of due dates in the Risk Management Portal(s) within the OCM function and for local offices
- Support C2S offices in capturing information in the Risk Management Portal(s) and keeping it up-to-date
- Supervise the monitoring of controls and processes surrounding OCM duties
- Lead the execution of control effectiveness testing and/or Quality Assurance (QA) reviews as per OCM plan
- Prepare and present reports on OCM deliverables to senior management and other stakeholders
- Report on deliverables as agreed with Head of OCM and/or to other stakeholders per involvement in projects and other initiatives.
- Provide mentorship guidance and performance management to the OCM Assistant Manager supporting their professional development and ensuring effective leadership of the OCM Specialists
- Conduct performance evaluations and support professional development of team member
- Organize and lead Risk Management Portal(s) and OCM training activities
- Manage Risk Management divisional and Group-related initiatives/projects as assigned
- Contribute to the development and refinement of internal procedures and forms
- Other Risk Management Portal(s) related activities
- Any other job-related duties as may be required by the Head of OCM and/or Head of GRP
Qualifications- Masters degree preferred or Bachelors degree in Risk Management Business Studies Finance Economics or related field
- 5 to 7 years of experience in a similar experienced role within the financial and/or fiduciary service industry with a focus on risk management quality assurance audit and/or professional accounting
- Professional certifications such as FRM PRM or CPRM are highly desirable.
- Understanding of C2S products and services.
- Proven track record in managing risk and control frameworks in complex global organizations
- Demonstrated expertise in leading and motivating high-performing teams
Additional Requirements:
- Fluent in English (written and spoken);
- Superior communication and presentation skills
- Advanced analytical and problem-solving abilities
- Sound judgment and decision-making skills
- Ability to analyze consolidate and present information
- Ability to understand and contribute to strategic initiatives
- Strong operational planning and execution skills
- Commercial awareness and ability to align risk management with business objectives
- Excellent leadership and team management skills
- Ability to coach and develop others
- Ability to influence and engage with stakeholders at all levels of the organization
- Ability to manage multiple high-stakes projects simultaneously
- Effective organizational skills
- Proficiency in MS Office suite and risk management software
- In-depth knowledge of industry-specific process risks and regulations
- Ability to work autonomously and collaboratively in a global fast-paced environment
- Ability to cope under pressure
- Results-oriented approach to work
- High level of accuracy and attention to detail
- Attention to process effectiveness ability to suggest improvements
Our Benefits
Yourwell-beingis of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Required Experience:
Manager