Shift Leader Back of House
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Chick-fil-A Bucktown our Mission is to provide a vibrant workplace where you canGrowand have aHome.
As a Kitchen Shift Leader youll play a critical role in leading our back-of-house operations ensuring every guest enjoys safe fresh and high-quality food. Our leadership team will coach challenge and empower you to succeed by preparing you not just for leadership here but also for your future beyond Chick-fil-A.
Your growth is our highest achievement. Together well help you become the very best version of yourself.
Responsibilities
As aKitchen Shift Leader you will oversee the kitchen team and ensure our food is prepared with excellence efficiency and safety. You are accountable for the back-of-house teams performance during your shift including food safety standards quality assurance speed of service and overall kitchen operations.
Key Operational Responsibilities:
- Lead and supervise the kitchen team during assigned shifts in a high-volume fast-paced restaurant.
- Assist in training of new hires set the tone for a shift and act as a role model for our team.
- Ability to both open & close the restaurant lead shifts key holder.
- Ensure that Team Members follow recipes and prepare all orders accurately.
- Ensure all food safety procedures are strictly followed including proper holding cooking and storage temperatures.
- Maintain food quality standards by ensuring recipes weights and measurements are followed precisely.
- Manage daily truck deliveries receiving and inventory processes to minimize waste and maintain accurate stock levels.
- Assist with scheduling and labor management to balance productivity and labor costs.
- Train coach and develop team members in kitchen roles setting the tone for a high-performing back-of-house culture.
- Ensure all kitchen workstations and equipment are kept clean sanitized and organized throughout shifts.
- Support the overall restaurant operation by partnering with front-of-house leaders when needed.
- Model professionalism urgency and care while maintaining a positive and respectful team environment.
Leadership Development Program
We know restaurant leadership is a steep growth curve so weve created aLeadership Development Programto prepare you for long-term success:
Phase 1: (2-4 months):
- Learn our culture and core business practices.
- Rotate through every kitchen role to master essential competencies.
- Build relationships and trust with your team.
Phase 2 (58 weeks):
- Train directly in Shift Leadership and Kitchen Management.
- Shadow current leaders and practice leading under guidance.
- Lead independently to demonstrate readiness.
Upon completing Phase 2 you will officially become aKitchen Shift Leaderat Chick-fil-A Bucktown!
Benefits:
- 5 days PTO (8 Hour Days)
- 401k
- Healthcare
- Free Food
- Subscription Reimbursement (up to $12.99/month)
Key Skills
- Restaurant Experience
- Food Service
- Inventory Control
- Customer Service
- Employee Evaluation
- Food Safety Experience
- Math
- Shift Management
- Food Processing
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a ... View more
