Process Engineer III
Process Engineer III
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Salary Not Disclosed
1 Vacancy
Job Description
The Infrastructure Engineer is responsible for planning designing and supporting IT infrastructure services and solutions with a strong focus on Operational Technology (OT) environments such as shopfloor systems building management and laboratory systems. This role collaborates with service providers ensures compliance with standards architecture and security requirements and provides global support across Lonza sites as part of the Global Infrastructure team.
Responsibilities:
- Plan and design infrastructure services and solutions in line with business quality and security requirements.
- Collaborate with service providers to define and manage KPIs SLAs and report for service quality.
- Ensure adherence to IT best practices documentation standards IT security and change management processes.
- Contribute to architecture blueprints technical designs and process documentation.
- Provide hands-on support across multiple infrastructure domains including networking servers virtualization automation storage backup and disaster recovery.
- Perform root cause analyses and define corrective measures for cross-technical issues.
- Support global sites with infrastructure needs ensuring reliability scalability and compliance.
- University degree or equivalent experience.
- Fluent in English with strong communication and stakeholder management skills.
- Proven experience in IT infrastructure engineering ideally in OT environments.
- Cisco switches and wireless controllers.
- Hypervisors (vSphere AHV).
- Windows Server (senior level) and Linux (senior level preferred).
- Active Directory Citrix and Remote Desktop Services.
- Kubernetes Docker or Podman.
- Backup technologies (Veeam Acronis) and disaster recovery.
- PowerShell/Bash scripting and automation.
- Storage file services and database systems.
- Strong customer service mindset and problem-solving abilities.
- Experience with ITIL model and metrics for service delivery.
- Ability to work independently prioritize tasks and deliver quick effective solutions.
Employment Type
Full-time
