Receptionist
Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Greeting and directing all patients;
- Making appointments and giving out appointment cards where required;
- Accepting issuing and handing out letters completed forms specimen bottles etc.;
- Dealing with requests for information and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone promptly.
About the Candidate
We are looking for someone with great patient care and interpersonal skills to join our friendly team of administration assistants and receptionists.
The successful applicant will have good communication skills polite telephone manner and great patient service. They will be responsible for booking appointments managing documents and supporting the running of the general practice.
- Previous medical or healthcare receptionist experience is desirable;
- Able to work in a polite confidential and discreet manner respecting patients at all times;
- Experience of working with the general public being sensitive and empathic in distressing situations;
- Confident to work as part of a team and be able to think on your feet independently;
- Strong IT and administration skills.
About Us
- 2 site GMS practice;
- 4 established GP partners;
- Around 5800 patients;
- Outstanding CQC rating;
- Dispensing at both sites;
- Well established training practice;
- A cohesive practice team who will go above and beyond for their patients and their colleagues;
- A culture of leadership supportiveness kindness respect and diversity;
- EMIS Web and Footfall clinical systems;
- High QOF / DES / LCS achievement;
- Research Ready Practice;
- Excellent ANP PNs NA HCA social prescriber first-contact physio clinical pharmacist (as well as other ARRS roles);
- Large and supportive management clinical and administrative team;
- Regular Practice clinical governance and MDT meetings;
- Collaborative working with other local practices within a very pro-active PCN;
- Active patient participation group;
- Work/life balance: We are situated on the beautiful Norfolk Broads which is a lovely area to live and work with affordable housing and excellent schools;
- Onsite parking;
- NHS pension scheme;
- Health service discounts;
- Employee assistance scheme;
- Employee savingsscheme.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employment Type
Full-Time
