Job Description
TheBDC Manager serves as the first line of defense for all inbound leads responsible for rapid response and setting high-quality appointments that transition to the sales team. This is a hands-on role focused on execution and accountability.
Key Responsibilities:
- Personally handle all inbound internet and phone leads.
- Respond to leads within strict response-time standards (goal: under 10 minutes).
- Set qualified appointments and transition them seamlessly to sales staff.
- Track and report daily/weekly results: lead response appointments set show rates and sold ratios.
- Ensure CRM compliance: 100% of activities logged and tracked.
- Collaborate with sales management to maximize conversion of BDC appointments.
Qualifications:
- Prior dealership BDC/Internet Sales experience preferred.
- Strong communication skills (phone email text).
- Goal-driven organized and detail-oriented.
- Comfortable working independently with accountability to GM.What We Offer
401(k) plan
Health insurance
Community involvement
Career progression
Promote from within
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Job DescriptionTheBDC Manager serves as the first line of defense for all inbound leads responsible for rapid response and setting high-quality appointments that transition to the sales team. This is a hands-on role focused on execution and accountability.Key Responsibilities:- Personally handle all...
Job Description
TheBDC Manager serves as the first line of defense for all inbound leads responsible for rapid response and setting high-quality appointments that transition to the sales team. This is a hands-on role focused on execution and accountability.
Key Responsibilities:
- Personally handle all inbound internet and phone leads.
- Respond to leads within strict response-time standards (goal: under 10 minutes).
- Set qualified appointments and transition them seamlessly to sales staff.
- Track and report daily/weekly results: lead response appointments set show rates and sold ratios.
- Ensure CRM compliance: 100% of activities logged and tracked.
- Collaborate with sales management to maximize conversion of BDC appointments.
Qualifications:
- Prior dealership BDC/Internet Sales experience preferred.
- Strong communication skills (phone email text).
- Goal-driven organized and detail-oriented.
- Comfortable working independently with accountability to GM.What We Offer
401(k) plan
Health insurance
Community involvement
Career progression
Promote from within
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
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