BDC Manager
BDC Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
TheBDC Manager serves as the first line of defense for all inbound leads responsible for rapid response and setting high-quality appointments that transition to the sales team. This is a hands-on role focused on execution and accountability.
Key Responsibilities:
- Personally handle all inbound internet and phone leads.
- Respond to leads within strict response-time standards (goal: under 10 minutes).
- Set qualified appointments and transition them seamlessly to sales staff.
- Track and report daily/weekly results: lead response appointments set show rates and sold ratios.
- Ensure CRM compliance: 100% of activities logged and tracked.
- Collaborate with sales management to maximize conversion of BDC appointments.
Qualifications:
- Prior dealership BDC/Internet Sales experience preferred.- Strong communication skills (phone email text).
- Goal-driven organized and detail-oriented.
- Comfortable working independently with accountability to GM.
What We Offer
401(k) plan
Health insurance
Community involvement
Career progression
Promote from within
Required Experience:
Manager
Employment Type
Full-Time
