BDC Manager

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profile Job Location:

Westport, WA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

TheBDC Manager serves as the first line of defense for all inbound leads responsible for rapid response and setting high-quality appointments that transition to the sales team. This is a hands-on role focused on execution and accountability.

Key Responsibilities:

- Personally handle all inbound internet and phone leads.
- Respond to leads within strict response-time standards (goal: under 10 minutes).
- Set qualified appointments and transition them seamlessly to sales staff.
- Track and report daily/weekly results: lead response appointments set show rates and sold ratios.
- Ensure CRM compliance: 100% of activities logged and tracked.
- Collaborate with sales management to maximize conversion of BDC appointments.

Qualifications:

- Prior dealership BDC/Internet Sales experience preferred.
- Strong communication skills (phone email text).
- Goal-driven organized and detail-oriented.
- Comfortable working independently with accountability to GM.

What We Offer

  • 401(k) plan

  • Health insurance

  • Community involvement

  • Career progression

  • Promote from within

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Manager

Job DescriptionTheBDC Manager serves as the first line of defense for all inbound leads responsible for rapid response and setting high-quality appointments that transition to the sales team. This is a hands-on role focused on execution and accountability.Key Responsibilities:- Personally handle all...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Employee Evaluation
  • Management Experience
  • Math
  • Employment & Labor Law
  • Sanitation
  • Leadership Experience
  • P&L Management
  • Mentoring
  • Supervising Experience
  • Restaurant Management

About Company

Volvo Cars Westport is in search of a self motivated and experienced Finance Manager. Volvo Cars Westport is a 2 times Excellence Award Winner delivering over ...

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