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Serve as the technical expert for ABF bricks including sidewall floor and roof brick systems used in Aluminium industry.
Support product trials application engineering and post-mortem analysis at customer sites.
Collaborate with sales teams to identify customer needs and provide tailored product recommendations.
Coordinate with NPD and manufacturing to optimize product formulations for strength thermal conductivity resistance to alkali attack and thermal shock etc.
Monitor field performance track customer feedback and implement corrective actions where needed.
Maintain updated Product Data Sheets (PDS) technical documentation and competitor product comparisons.
Conduct market intelligence and benchmarking for ABF-related concepts and innovations.
Support bidding proposal preparation and product selection strategy for key projects and tenders.
Deliver technical presentations and training to internal teams and customer stakeholders.
Support pricing proposal preparation and commercial discussions from a technical perspective
Requirements:
Essential:
- Chemical/Metallurgy/ Ceramicwith 7 to 10 years of experience.
Knowledge of manufacturing processes of Aluminium industry refractory products and application of products.
Field experience in product trials or technical customer support in ABF applications
Preferred:
Interpersonal Skills:
Ability to work with teams and lead decision-making processes in a team environment.
Excellent interpersonal communication and listening ability.
Management Skills:
Strong analytical skills.
Excellent planning and organizational skills.
A strong ability to be adaptable and flexible.
Effective negotiation skills.
Effective communication Skills.
Highly motivated / self driven results oriented.
Capable of handling multiple priorities.
Able to generate multiple solutions to problems in order to troubleshoot them effectively.
Able to collaborate with external and internal customers and stakeholders.
Other Skills:
Ability to interpret basic financial data.
Proficient in MS-Office/GSuites.
Required Experience:
Manager
Full-Time