Strategic Enterprise Account Executive
Strategic Enterprise Account Executive
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$ 249000 - 373000
1 Vacancy
Job Description
Job Description
About Zendesk:
Zendesk is a leading customer experience software company dedicated to improving how businesses engage with their customers. Our innovative platform helps organizations deliver seamless support and build lasting relationships. Join us to be part of a dynamic team shaping the future of customer service.
Position Overview:
As a Strategic Enterprise Account Executive at Zendesk you will be responsible for driving revenue growth by identifying developing and closing new business opportunities within strategic enterprise accounts. There will be a key focus on AI. You will also be responsible for closing new business from a list of prospects. You will build strong trusted relationships with key stakeholders understand their challenges and tailor Zendesk solutions to meet their complex business needs. This is a high-impact role requiring a strategic mindset deep industry knowledge and exceptional sales acumen.
Key Responsibilities:
- Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories.
- Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges.
- Present negotiate and close complex deals that deliver customer value and Zendesk revenue objectives.
- Collaborate cross-functionally with Customer Success Solutions Engineering Marketing and Product teams to drive customer satisfaction and expansion.
- Maintain a robust AI sales pipeline and provide accurate forecasts to management.
- Stay informed on industry trends competitive landscape and Zendesk product offerings to position Zendesk as the preferred customer experience solution.
- Represent Zendesk at industry events conferences and client meetings to build brand awareness and relationships.
Qualifications:
- Bachelors degree or equivalent experience in Business Marketing or related fields. MBA is a plus.
- 7 years of successful enterprise sales experience preferably in SaaS or software solutions.
- Proven track record of consistently meeting or exceeding sales targets in complex sales cycles.
- Strong ability to engage and influence C-level executives and foster long-term partnerships.
- Excellent communication presentation and negotiation skills.
- Ability to thrive in a fast-paced collaborative and customer-centric environment.
- Familiarity with CRM tools (Salesforce preferred) and sales methodologies.
Why Zendesk
- Opportunity to work with cutting-edge technology shaping customer experiences worldwide.
- Collaborative culture that supports growth and innovation.
- Competitive compensation package with uncapped commission.
- Comprehensive benefits including health wellness and professional development programs.
#LI-SM12
The US annualized OTE (On Target Earnings) range for this position is $249000.00-$373000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus benefits or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations the offer for the successful candidate for this position will be based on job related capabilities applicable experience and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles) and do not include bonus benefits or related incentives.The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
IC
Employment Type
Full-Time
