Diversion Worker
Diversion Worker
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Job Description
Why join CMHA Kenora
We are a team committed to our vision of mental health support for all. We offer an inclusive innovative and high-performance work culture that helps us deliver transformational organization cares about the growth safety and well-beingof employees and offers:
- Healthcare of Ontario Pension Plan (HOOPP)
- Comprehensive Health Benefits
- Employee & Family Assistance Program
- Paid Vacation Days
- Learning & professional development opportunities
Deadline to apply: September 24th 2025
Diversion Worker
Clinical Service Hub
Employer: CMHA Kenora Branch
Job Title: Diversion Worker
Work Location: Kenora Emergency Shelter
Employment Status: Full-Time Permanent
For more information please visit
Overview:
The Diversion Worker focuses on providing assessment and seeking housing options for the patrons of the Kenora Emergency Shelter who have stayed overnight within the facility for more than 14 days within a given month. The Diversion Worker will encourage and support clients to learn and apply the skills necessary to facility recovery and improve quality of life to gain access to suitable affordable and sustainable housing. The Diversion Worker will be located within the Kenora Emergency Shelter and report to the Clinical Service Hub Team Lead and Chief Executive Officer of the Canadian Mental Health Association Kenora Branch. The Diversion Worker is expected to work as a member of a team and is expected to participate in regular peer and team supervision when required by the Clinical Service Hub Team Lead and Chief Executive Officer of the Canadian Mental Health Association Kenora Branch.
Qualifications:
BSW preferred or demonstrated equivalent
Knowledge of mental health and mental health problems/difficulties concurrent disorders dual diagnosis and brain injuries
Applied knowledge of community resources and agencies
Knowledge of issues related to poverty and homelessness
Networking skills and outreach skills
Ability to assess dynamic risk
Highly developed communication skills
Assessment case management advocacy counselling and recording skills
Understanding and applied knowledge of Recovery Model Brief Therapy Strengths Perspective Harm Reduction Psychosocial Rehabilitation & Housing First
Activities of daily living problem solving skills and ability to teach and model these skills for clients
Cultural Competence for Diverse populations
Ability to work independently
Professionalism in the performance of duties
Cultural Competence
Understands Trauma-Informed approaches
Computer literacy
Duties:
Adherence to all policies and procedures of Canadian Mental Health Association Kenora Branch
Assertive engagement with clients of the Kenora Emergency Shelter to connect them to services (only applies to those patrons who have been within the Kenora Emergency Shelter for 14 days or more within a month)
Assess individuals housing needs using the VI-SPDAT
Screening of patrons through the use of the OCAN
Collaborate and cooperate with housing providers and landlords within the Kenora area
Facilitate the process of accessing appropriate housing for eligible candidates
Works with the client case manager and landlord to develop a personalized service plan
Continuous assessment of risk related to the clients housing
Individualized planning and strategies to support the achievement of housing goals and objectives
Advocacy of linking clients with appropriate housing services supports and resources in order to meet the goals and objectives of the housing plan
Make appropriate recommendations for supports and services
Consult and collaborate with community partners to support recovery planning for clients
Individualized needs assessment developed in consultation with the client
Continuous assessment of risk
Individualized Recovery Planning and strategies to support the achievement of goals and objectives
Conducting regular formal or informal evaluation of client satisfaction achievement of goals reassessment of service requirements and or needs in consultation with the client
Coordination of wrap around services as assessed for client need
Direct provision of side-by-side support with clients where appropriate
Provision of supportive counselling where appropriate
Assist clients and provide modeling for problem solving and priority setting
Provide service navigation to clients
Once housed and wrap around supports in place for 3 months involvement will be terminated
Maintenance of client files consistent with policies and procedures of Canadian Mental Health Association Kenora Branch
Participation in staff meetings and other meetings as directed by the Clinical Service Hub Team Lead & Chief Executive Officer
Collection and maintenance of statistical information and keeping appropriate records of direct and indirect service
Outcome monitoring and evaluation
Professionally representing Canadian Mental Health Association Kenora Branch
Drafting all necessary correspondence and reports regarding clients
Participation in administrative and office functions including ongoing maintenance of office space
Participation in educational and professional development opportunities
Participate on specific Committees or task or work groups as assigned by the Team Lead
Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies Infection Control Guidelines WHIMIS and Safe Work Procedures; including but not limited to Fire Disaster and Evacuation Plans
Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
Support an environment which avoids prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
Responsible for self care
Other duties as directed
How to Apply:
Please submit your cover letter and resume to:
The Canadian Mental Health Association Kenora Branch welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Employment Type
Full-Time
