Field Service Technician
Field Service Technician
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Job Description
Total Safety is looking for a Field Service Technician to join their safety conscious team! The Field Service Technician provides service and repair for communications equipment which typically includes all aspects of Motorola two-way radio systems.
Total Safetyis the worlds premier provider of integrated safety and compliance services and the products necessary to support them including gas detection respiratory protection safety training fire protection compliance and inspection industrial hygiene onsite emergency medical treatment/paramedics communications systems engineered systems design and materials management. Our Core Values are People Safety & Wellbeing Accountability Responsibility Empowerment Honesty Transparency and Integrity.
Essential Duties
- Install configure and maintain MOTOTRBO infrastructure: repeaters combiners duplexers controllers and dispatch consoles.
- Program and update subscriber codeplugs for portable and mobile radios with features such as Digital Emergency Lone Worker GPS and text/data messaging.
- Support DMR trunking systems: Conventional Capacity Plus Linked Capacity Plus and Capacity Max.
- Perform RF system alignment and tuning of duplexers combiners and multicouplers using spectrum analyzers service monitors and VNAs.
- Conduct coverage studies interference testing and RSSI benchmarking in refinery/plant environments.
- Troubleshoot site networking issues: IP routing VLANs gateways and IP Site Connect (IPSC).
- Respond to customer calls for system outages or subscriber failures ensuring minimal downtime in high-risk industrial operations.
- Maintain RF site infrastructure including antennas transmission lines (LMR400/LMR600/Heliax) grounding systems and power backup units.
- Complete preventive maintenance schedules with documentation for compliance and trend analysis.
- Train end-users and safety staff on radio operation emergency features and system best practices.
Skills & Experience
- Hands-on experience with Motorola MOTOTRBO infrastructure and subscribers.
- Proficiency with Motorola CPS CPS 2.0 and Radio Management (RM) for codeplug deployment and firmware upgrades.
- Experience with industrial trunked networks (Capacity Plus LCP Capacity Max) and their control/voice channel architecture.
- Strong RF background: use of service monitors power meters spectrum analyzers and VNAs.
- Familiarity with industrial communications needs: lone worker plant-wide paging interoperability patches safety alarms.
- Knowledge of IP networking as applied to MOTOTRBO systems (repeaters control servers dispatch consoles).
- Understanding of refinery safety protocols confined space rules hot-work permits and working in hazardous areas.
- Certifications/licenses preferred: FCC GROL CET Network/CCNA Amateur Radio License.
#LI-KB
Required Experience:
IC
Employment Type
Full-Time
