Service Center Operations Manager
Service Center Operations Manager
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Job Description
Ensuring Charts Success
Cooler Together - Charts principal focus is the design and fabrication of cryogenic equipment; so thats how we got our Cooler By Design tagline. Of course we think the stuff we design and build is pretty cool too. Whats more were problem solvers and strive to work together as a team making us Cooler Together. With our recent acquisition of Howden were also Stronger Together. Customers dont come to Chart with an equipment specification they come to Chart with a challenge. Chart is looking for bright talented candidates that have a desire for a career in an exciting and evolving industry.
Chart Industries is currently seeking a Service Center Operations Manager based in Medina OH. This position is responsible for leading daily operations across manufacturing and service functions ensuring optimal performance of equipment resources and personnel. This role drives efficiency cost-effectiveness and quality output while fostering a safe and productive work environment through strategic planning and team development.
What Will You Do
- Oversee the daily planning implementation and maintenance of the manufacturing equipment and service activities on-site to meet customer and business expectations.
- Ensure the effective use of materials equipment and personnel in producing quality products at minimum costs.
- Select develop and evaluate personnel to ensure the safe and efficient operation of the function.
Accountabilities
- Ensure a health and safety environment at the Service Center (entire site) by working intensively with the team to implement Howden HSE procedures and standards.
- Responsible for the deployment of the continuous improvement culture at the organization to deliver on customer and business demands.
- Oversee the daily management of the rebuild and manufacturing projects to meet internal and external customer specifications and Aftermarket requirements.
- Responsible for execution activities including parts and rebuilds making sure they are delivered on time to the customers as well as contains the required scope quality and supply.
- Responsible for supporting business development opportunities into new markets that match business objectives.
- Ensure that appropriate reporting financial operational controls and KPIs are in place to measure and protect business interests and to provide notice of the need for redirection.
- Effectively communicates with staff and upholds compliance on overall company policies procedures business issues and other relevant information.
- Maintains effective communication with Aftermarket team regarding project deliverables and issues customer requirements specifications and product development.
- Act as contractual liaison between company associates and customers ensuring timely review and approval / reconciliation of variations.
- Manage inventory to meet anticipated ordering needs of customers; and meet inventory level adjustment requirements as directed.
- Actively develop talent within your department and work directly with HR on employee relations.
Must be willing to travel approximately 10% of the time mostly to Chart Aftermarket sites.
Your Experience Should Be...
- Bachelors Degree in business engineering or equivalent experience.
- Experience as a plant manager with P&L responsibility.
- 10 years of management experience in a business manufacturing and/or assembly environment.
- Hands on experience implementing continuous improvement processes.
- Knowledge of manufacturing performance indicators such as productivity utilization and efficiency
- Understanding of manufacturing operations including production principles (capacity planning and plant loading) inventory management quality systems and purchasing functions.
- Mature understanding of financial principles.
- Ability to create and maintain strong working relationships with employees.
- Strong interpersonal skills active listener clear and concise communicator (both oral and written).
- Motivational leader and effective manager.
- Ability to organize and manage multiple projects and people simultaneously.
- Knowledge of ERP/MRP systems.
Desired
- Knowledge of manufacturing processes such as machining fabrication welding assembly and product testing.
- Knowledge of compliance to ISO 9001:2015 standards.
- Rotating and/or gas and air handling equipment experience.
- 5 years of experience in managing the servicing of highly engineered equipment and products.
- A solid understanding of the product offerings of Chart & Howden customer base.
Our Benefits Package...
Available benefits options include:
- Medical Dental Vision
- Employee Assistance Program
- Life Insurance
- Short and Long Term Disability
- 401k Savings Plan
Required Experience:
Manager
Employment Type
Full Time
