Dynamics 365 Technical Lead

Position: Dynamics 365 Technical Lead

Location: Richmond VA USA Hybrid

Short Description

The first couple of months we need them 3 days a week in office after that twice a week.

Complete Description:

Senior IT Lead Developer. The ideal candidate will be skilled and experienced in Microsofts Power Platform to include Dynamics 365 PowerApps Power Automate Power Pages Dataverse. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions.

Responsibilities:

• Aid in the requirements gathering fit-gap analysis design configuration implementation testing and support of Microsoft Power Platform solutions.

• Expertise in Dynamics 365 Customer Engagement Sales Customer Service Field Service and Project Operations and Power Apps/Automate development.

• Design develop new web components SQL Azure Power Platform (Dynamics 365 Power Apps Power Automate Dataverse) and C#.

• Demonstrated experience in Microsoft Dynamics365 customization configuration development deployment and usage.

• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions and work with system administrators and other IT resources to implement fixes.

• Strong knowledge of Microsofts licensing model for Dynamics 365 and Power Platform.

• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platforms use at VDOT.

• Develop and disseminate documentation (requirements recommendations technical analysis etc.) on platform usage.

• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.

• Function as a liaison between IT and the business units; serve as a point of contact for issue logging tracking and resolution.

• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.

• Contribute to improving our processes and policies within the Business Enablement Services program.

• Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator)

• Other duties as assigned.

Professional Experience:

• Strong organizational and interpersonal skills.

• Logical clear and concise written and verbal communication skills.

• Ability to work seamlessly within a team as well as manage individual tasks.

• Ability to react quickly to a fast paced rapidly changing environment.

• Rely on experience and judgment to plan and accomplish goals.

• Independently perform a variety of complicated tasks.

• Work with a team of Developers and System Engineers.

• Communicate clearly and effectively both speaking and in writing.

• Review & refine existing processes to better align with agency/group priorities.

• Review the existing procedures and propose execute and/or direct necessary changes.

• Participate in on-call duties as necessary.

• Be able to workfrom-home and still provide expected level of support.

• Be available to support after hours work as needed.

Required Experience

• Minimum 5 years of experience as a D365 Technical Lead.

• At least 8 years of experience creating and managing solutions using Dynamics 365 CRM modules (Sales Customer Service Field Service Project Operations).

• 8 years of experience in customization and implementation of Forms Views Plug-Ins Workflows and BPFs in D365.

• 5 years of experience in custom development JavaScript and C#.

• 4 years of experience working with the Power Platform and Dataverse.

• 4 years of experience using standard and premium connectors with PowerApps and Power Automate.

Desired Experience

• Minimum 2 years of experience with DevOps in Power Platform/D365 environments.

• At least 5 years of experience in data integrations and migrations using Azure Synapse and Azure Data Factory.