Overview
The Account Specialist plays a key role in driving customer engagement and revenue growth by proactively managing and expanding client relationships. Typical objectives include:
- Reactivating dormant or declining accountsthrough strategic outreach and personalized engagement.
- Increasing wallet shareby identifying opportunities with new and existing customers.
- Gathering actionable feedbackon marketing campaigns and sales materials to inform future initiatives.
- Uncovering new RFQ (Request for Quotation) opportunitiesto support business development and pipeline growth.
This role requires a proactive mindset strong communication skills and a customer-centric approach to uncover needs build trust and deliver value.
Responsibilities
- Develop expertise in Elements global service offerings
- Conduct outbound prospecting and cross-selling using targeted lists
- Maintain accurate records and activity tracking in Dynamics CRM
- Collaborate with Marketing and Sales teams for campaign execution
- Route RFQs and feedback to appropriate stakeholders
- Support pipeline management and quote follow-up
- Generate performance reports and identify improvement opportunities
Skills / Qualifications
- 1 year of outbound sales or equivalent experience education
- Bachelors Degree is a plus
- Strong problem-solving and communication skills
- Proficiency in Microsoft Word and Excel
- Comfortable interpreting quotes contracts and marketing materials
- Skilled in managing multiple priorities under pressure
- Experience with CRM systems; Dynamics preferred
- Ability to travel up to 20%
- Strong interpersonal skills and client-facing experience
- Must enjoy outbound prospecting
#LI-SL1
Diversity Statement
At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
Required Experience:
Unclear Seniority
OverviewThe Account Specialist plays a key role in driving customer engagement and revenue growth by proactively managing and expanding client relationships. Typical objectives include:Reactivating dormant or declining accountsthrough strategic outreach and personalized engagement.Increasing wallet ...
Overview
The Account Specialist plays a key role in driving customer engagement and revenue growth by proactively managing and expanding client relationships. Typical objectives include:
- Reactivating dormant or declining accountsthrough strategic outreach and personalized engagement.
- Increasing wallet shareby identifying opportunities with new and existing customers.
- Gathering actionable feedbackon marketing campaigns and sales materials to inform future initiatives.
- Uncovering new RFQ (Request for Quotation) opportunitiesto support business development and pipeline growth.
This role requires a proactive mindset strong communication skills and a customer-centric approach to uncover needs build trust and deliver value.
Responsibilities
- Develop expertise in Elements global service offerings
- Conduct outbound prospecting and cross-selling using targeted lists
- Maintain accurate records and activity tracking in Dynamics CRM
- Collaborate with Marketing and Sales teams for campaign execution
- Route RFQs and feedback to appropriate stakeholders
- Support pipeline management and quote follow-up
- Generate performance reports and identify improvement opportunities
Skills / Qualifications
- 1 year of outbound sales or equivalent experience education
- Bachelors Degree is a plus
- Strong problem-solving and communication skills
- Proficiency in Microsoft Word and Excel
- Comfortable interpreting quotes contracts and marketing materials
- Skilled in managing multiple priorities under pressure
- Experience with CRM systems; Dynamics preferred
- Ability to travel up to 20%
- Strong interpersonal skills and client-facing experience
- Must enjoy outbound prospecting
#LI-SL1
Diversity Statement
At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
Required Experience:
Unclear Seniority
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