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You will be updated with latest job alerts via emailAbout MoEngage:
MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analyticsarms marketers and product owners with insights into customer behavior. Brands can leverageMoEngage Personalizeto orchestrate journeys and build 1:1 conversations across the website mobile email social and messaging channels.MoEngage Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngagesAI Suitehelps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.
For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
As part of the Engineering team at MoEngage here are some things you can expect:
Make in India and build for the world at the scale of 500M active users which no other internet company in the country has seen
Take ownership and be responsible for what you build - no micromanagement
Work with A players (some of the best talents in the country) and expedite your learning curve and career growth
Learn together from different teams on how they scale to millions of users and billions of messages.
and more importantly have fun while you work on scaling MoEngage.
Our team is the backbone of MoEngage we manage TBs of data for multiple teams which we store in more than 50 clusters and handle 500 EC2 servers in over 5 regions. Our team is responsible for installation configuration upgrade and migration of databases. We work closely with developers of applications that run against the database to make sure that best practices are followed for good performance and results.
We process in real time more than 40 Billion events per month. On an average day we send more than 3 Billion Intelligent push notifications through our systems and build stats for them all in real time. Processing Speed is super critical to everything we do. As a team member you will be constantly challenged to save those extra milliseconds and nanoseconds from your processing time. We are a small and close-knit team we believe in learning and growing together.
Roles and Responsibilities :
Engineering Excellence:
Constantly thrive to explore optimisations in database configurations infrastructure cost new features and performance improvements
Identify parts of the system that do not scale/non-reliable provides immediate measures and drives long term resolution of such cases
Owning the reliability and availability of MongoDB and ScyllaDB infra in cloud - Servers (EC2 Instances) storage etc
Influence developers to adopt to right standards and practices which lead to ease of operations higher reliability and cost efficiency
Build Self healing capabilities for the databases
Operational Excellence
Enhancing the scalability and performance of existing database architecture - adding removing shards regularly
Performing database maintenance migration and upgrading hardware and software.
Monitor the overall health parameters of the clusters like CPU Utilisation Memory utilisation Operation Execution times Replication lag load balancing of data and queries and identify the stress areas
Conducting diagnostic tests evaluate performance metrics and ensure high availability or uptime of database services
Documenting processes and complying with best practices in database management
Automation Mindset
Look for opportunities to reduce toil by using automation. Keen in bringing new ideas for automating day-to-day database operations using code.
On-call
Be a part of the on-call rotation and be the first responder to all database-related issues. During on-call being able to respond mitigate fix and escalate issues if required. Keep documentation of the on-call issues to avoid recurrence.
Requirements :
6 years hands-on experience on NoSQL/SQL databases with at least 4 year as DBA on MongoDB
Experienced in hosting and maintaining and owning large MongoDB clusters on the cloud.
Experience in scripting language and tools like Ansible and Terraform
Great in debugging skills should be able to look at related metrics and narrow down possible causes of the problem. Dive deep/reproduce those issues. Communicate with the application team and bring them to closure.
Bonus if experienced in managing ScyllaDB clusters AWS ElastiCache
Bonus if experience in one or more of the Time Series Databases - like InfluxDB Prometheus Victoria Metrics.
AtMoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.
Employment at MoEngageis based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.
It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngageis truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.
Why Join Us!
At MoEngage we are passionate about our team and technology - see below to know more about us.
We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.
Required Experience:
Senior IC
Full-Time