Windows Endpoint Specialist_Director_Workplace Engineering
Windows Endpoint Specialist_Director_Workplace Engineering
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Job Description
Profile Description
Were seeking someone to join our team as (Director ) Windows Endpoint Specialist . The End User Endpoint and Tooling Team is committed to delivering an enterprise class Windows Desktop Platform to the firm. The team is responsible for all aspects of the design configuration and integration of Windows Desktop and Laptop endpoints including hardware driver and firmware management. Job Responsibilities: We are looking for a person to be able to contribute to many of the on-going initiatives in some of these areas and to own engineering and operational tasks from beginning to end. The candidate will have a strong technical foundation a strategic mind-set excellent communication skills and the ability to collaborate within a globally distributed team.
EnterpriseTechnology
Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanleys software development lifecycle enabling productive coding functional and integration testing application releases and ongoing monitoring and support for over 3000 production applications. ETS also delivers all workplace technologies (desktop mobile voice video productivity intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable secure and reliable infrastructure composed of seamlessly integrated datacenter network compute cloud storage and database functions.
Workforce Technology & Services
Workforce Technology & Services Provides the Firms workforce with the technology services and capabilities required to meet the needs of colleagues partners and clients.
Workplace Engineering
This is Director position that manages and optimizes the technical environment and end-user experience across various workplace technologies for end-users ensuring seamless operations and user satisfaction across the organization.
Morgan Stanley is an industry leader in financial services known for mobilizing capital to help governments corporations institutions and individuals around the world achieve their financial goals.
At Morgan Stanley India we support the Firms global businesses with critical presence across Institutional Securities Wealth Management and Investment management as well as in the Firms infrastructure functions of Technology Operations Finance Risk Management Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993 with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work theres ample opportunity to move across the businesses for those who show passion and grit in their work.
Interested in joining a team thats eager to create innovate and make an impact on the world Read on
What youll do in the role:
- Ensure that the solutions we develop meet the necessary security supportability and performance requirements identified by our stakeholders regulators and the organization at large.
- Ensure that we meet the businesss expectations of high availability performance and overall user experience.
- Sustain existing systems by providing level 3 support to help investigate and identify root cause for escalated issues.
- Create review maintain and disseminate knowledge through documentation and demonstrations of the technologies tools and methodologies that are used to support them.
- Dissemination of knowledge amongst peers and partnering support teams.
What youll bring to the role:
- At least 4 years relevant experience would generally be expected to find the skills required for this role
- Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019
- Experience with Windows 10/11 Intune Modern Management.
- Expertise with SCCM OSD orchestration and software delivery concepts. Knowledge of common Windows Infrastructure i.e. Active Directory/GPO/DFS/PKI.
- Advanced scripting skills with PowerShell.
- Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.
- Knowledge of common Windows Infrastructure technologies including Active Directory Group Policy DNS/NRPT PKI/CA RADIUS NPS etc.
- Strong troubleshooting mindset (i.e. parsing event logs SysInternals tools analysing memory dumps etc).
- Experience automating workflows and providing self service capability.
- Client / Server hardware knowledge and management in an enterprise environment.
- Experience designing technical solutions to meet complex business requirements.
- Ability to author technical and operational management documentation including design and support docs operational runbooks internal knowledge base articles etc
Desired Skills
- Experience of Windows Modern Management (Intune Autopilot Windows Virtual Desktop etc)
Desktop/Laptop Hardware Knowledge and Management in an enterprise environment (i.e. driver firmware bios management). - Understanding of Agile principles and how to apply them.
- Infrastructure systems including experience with Jira.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe please copy and paste into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.
Required Experience:
Director
Employment Type
Full-Time
