Laundry Manager
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Shangri-La Kuala Lumpur
Find your Shangri-La in Shangri-La
At Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.
We believe joy is personal yet universal found in every smile every moment shared and every experience elevated through our Asian art of hosting. Guided by our values and culture we invite you to discover your purpose grow with us and find your Shangri-La in Shangri-La.
Shangri-La Kuala Lumpur is perfectly situated in the heart of the city to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.
As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world we are inviting dynamic individuals to join one of the regions most exclusive city hotel.
We are in search of energetic vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.
It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.
Responsibilities
- Lead and manage the daily operations of the Laundry Department ensuring high-quality cleaning standards for guest laundry linens and uniforms.
- Implement preventive maintenance hygiene and safety procedures for laundry equipment and chemical usage.
- Manage budgets cost control and inventory of linen chemicals and operating supplies.
- Train develop and motivate team members to deliver consistent service in line with Shangri-La standards.
- Ensure compliance with hotel policies safety guidelines and hygiene standards at all times.
- Collaborate with Housekeeping F&B Health Club and other departments to meet operational needs.
- Monitor guest satisfaction and handle complaints related to laundry services promptly and professionally.
- Drive continuous improvement and maintain high standards of productivity efficiency and guest service.
Requirements
- Minimum 5 years of experience in hotel laundry operations with at least 2 years in a managerial capacity.
- Diploma in Hotel Management Technical School or equivalent professional training.
- Strong leadership organizational and problem-solving skills.
- Proficient in English; knowledge of additional languages is an advantage.
- Good health professional appearance and articulate communication skills.
- Computer literate with knowledge of textile care laundry equipment and chemical usage.
- Energetic service-oriented and able to work under pressure in a fast-paced environment.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
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