UserAccount: SAP Process Analyst II - Production & Procurement
UserAccount: SAP Process Analyst II - Production & Procurement
Posted on :
08-09-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 83640 - 126500
Vacancy
1 Vacancy
Posted on :
08-09-2025
Job Description
Mission of the Role
***This position is based in our SICK Bloomington MN office. Working in office four days a week and one day remote.
This position has primary responsibility for supporting key users process/requirement analysis rollout testing and training activities. Depending on skill level and demand it includes as well customizing and development.
Key Responsibilities
- Service and Support
- Able to support the business in describing business requirements at a technical level without losing business need so global team can collaborate on options.
- Own and rectify medium to complex incidents within SAP applications of respective SAP module(s) without escalation by providing known working solutions.
- Prioritize troubleshoot and resolve global tickets based on business impact through global ticketing tool. Able to assist and/or take over global tickets.
- Escalate complex incidents.
- Possess deep specialized knowledge in own functional area (or how they relate to the business).
- Performs problem solving in terms of ITSM by foreseeing issues and seeking to resolve them before they happen.
- Is able to support other functional areas with some assistance through basic understanding of how respective SAP module(s) integrate.
- Performs root cause analysis ABAP reading/debugging and interface support.
- Build queries independently.
- Project
- Participate in SAP projects (i.e. roll outs) and complete work tasks assigned with limited or no support.
- Involvement in projects that bring third party solutions and interfaces into the business efficiency gains to the business.
- Easily able to understand and gather requirements from the business and translate functional requirements into technical requirements presenting options and contributes to decision making with long-term goals in mind.
- Take over tasks from headquarters development team to configure or realize new functionalities.
- Documentation and Training
- Extend or create documents for use in training and support for users in all facets of the day to day operational activities.
- Create and maintain a repository of documentation created to help capture knowledge for improve response times.
- Train key users on new template functionalities in cross-functional departments as needed.
- Process
- Proactive in identifying local process optimizations and proposes improvements where feasible to avoid future occurrences as a global solution.
- Fully grasp why things are structured a certain way to solve a certain set of problems in time.
- Easily able to share and talk to regional business processes.
- Collaboration/Communication
- Take on global priorities and reflect back to the business to manage expectations as to what is possible and escalates as required.
- Discern technical requirements and explain the real business need and impact to the region.
- Conduct onboarding in respective functional area.
- Build test scenarios for new functionalities in cross-functional areas and conducts testing in with limited or no support.
- Clearly define process for testing new functionalities and document findings in detail.
- Meeting
- Enhance the respective SAP module(s) community among the Key-Users by holding regular key-user meetings track topics etc. seeking for automation and ongoing efficiency gains.
- Work as an extension of the SICK global IT headquarter departments and specifically with the functional teams within SICK AG in the respective SAP module(s) support teams.
- Proactive participant in the Process User Group of respective SAP module(s).
- Serve as a regional multiplier in the Process User Group of respective SAP module(s)
Key Qualifications
Education and Experience:
- Bachelors degree in Information Technology Computer Science Engineering Business Administration or equivalent degree or Bachelors degree with extensive module knowledge and process experience.
- Masters degree highly preferred.
- 5-7 years experience as Business Process Consultant or similar role.
Other Qualifications:
- Knowledgeable on business processes from the functional area and how to mitigate challenges in supporting one global ERP system and its processes.
- Can demonstrate a deeper understanding of the context behind SICKs business drivers.
- Experience working within an SAPglobal S/4 Hana environment and working with ABAP debugging a must.
- Good analytical logical problem solving skills with the ability to understand new tasks quickly.
- Able to work with a SICK global IT headquarter departments and with functional teams with SICK AG.
- Experience prioritizing trouble shooting and resolving global tickets based on business impact through global ticketing tool.
- Ability to work alone and as a team member.
- Good interpersonal communication and problem solving skills.
- Good collaboration with the business and colleagues verbally over the phone and in writing (email).
- Prior project management experience preferred.
- Understands multi-perspective.
- Proficient in Microsoft Office (Excel PowerPoint Access Visio).
- Legally permitted to work in the United States.
- Able and willing to work alternative schedules including weekend and on-call hours as needed.
- Able to work in a general office environment.
- Understanding of integration with other SAP Modules in great detail.
- Ability to travel up to 10% including Internationally.
Compensation
Starting Base Annual Salary Range: $83640 - $126500
Required Experience:
IC
Employment Type
Full Time
Key Skills
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