Head Office IT Support Specialist
Head Office IT Support Specialist
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Job Description
Job Title: Head Office IT Support Specialist
Location: Wigmore Street London
Compensation: Competitive Salary Benefits
Role Type: Full time / Permanent
Role ID: SF67516
Be the Backbone of Executive IT Support
At Babcock were working to create a safe and secure world together and if you join us you can play your part as a Head Office IT Support Specialist at our Wigmore Street site.
The role
As a Head Office IT Support Specialist youll have a role thats out of the ordinary. Youll be at the heart of our corporate operations delivering high-level technical support to our Executive Committee and senior stakeholders.
Day-to-day youll be delivering white glove IT support to Babcocks Executive Committee.
- Resolving faults across all end-user platforms with speed and precision
- Supporting MS Teams meetings and video conferencing events end-to-end
- Providing desktop support via phone email and in-person across the Group
- Troubleshooting issues with PCs laptops printers LAN and mobile devices
This role is full time 37.5 hours per week and is based on site at Wigmore Street.
Essential experience of the Head Office IT Support Specialist:
- Supporting executive-level users in a Head Office environment
- Thriving under pressure and meeting service level agreements
- Working within ITIL frameworks and processes
- Providing 2nd Line desktop support in a Windows 11 environment
- Configuring and supporting MS Teams (including live events) Polycom VC and mobile devices (MDM Intune iPhones/iPads)
Qualifications for the Head Office IT Support Specialist:
- Relevant IT certifications or equivalent experience in desktop support
- ITIL Foundation certification would be preferred
- Microsoft certifications (e.g. MS-900 MD-102) would be preferred
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) / Security Check (SC) / Developed Vetting (DV) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth nationality current or former citizenship and any residency you hold or have held. Further details are available atUnited Kingdom Security Vetting: clearance levels - ().
What we offer
- Generous holiday allowance
- Matched contribution pension scheme with life assurance
- Access to a Digital GP annual health check and nutritional consultations through Aviva DigiCare
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
- Be Kind Day enables employees to take one working days paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
- Excellent development opportunities and benefits package including an employee assistance programme supporting physical mental and financial wellbeing.
Babcock International
For over a century Babcock has helped to defend nations protect communities and build a better world. To continue we must adapt advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages please emailwith the subject header Reasonable adjustments requirement. Were committed to building an inclusive culture where everyones free to thrive. We are happy to talk about flexible working please ask about alternative patterns of work at interview.
Closing date: 18/09/2025
Required Experience:
Unclear Seniority
Employment Type
Full Time
