Hotel Laundry Attendant
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Job Location:
Arlington, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Starting Wage: $16.70/hr
Company Standards
At Angel of the Winds the Worlds Friendliest Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming Engaged Accountable Customer Experience and Team. We have a commitment to understand define and deliver what our guests want and represent our company by being professional and courteous to all.
Responsibilities
- Sorts pre-treats washes dries presses folds and delivers hotel linens.
- Responds to requests from guests and hotel staff in a friendly courteous and efficient manner.
- Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems.
- Keep laundry area clean and maintain linen cart and supplies in a neat and organized manner.
- Label and submit all lost and found items to the housekeeping supervisor immediately.
- Attends all mandatory department casino and/or training meetings.
- Follows all department and casino policies procedures and regulations as required.
- Ensures compliance with Tribal State Federal and NIGC regulations.
- Ensures control/protection of company assets as applicable.
- Respects guest privacy and maintains confidentiality.
- Work nights weekends and holidays as required.
- Performs other duties as assigned.
Qualifications
- Exceptional guest service skills required.
- One to three months experience in the hospitality/cleaning field preferred.
- Basic knowledge of general cleaning principles use of cleaning products and operation of standard laundry equipment.
- Ability to communicate clearly and effectively with customers co-workers and managers.
- Excellent customer service skills.
Certificates Licenses Regulations
- Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.
Physical Demands and Work Environment
Constantly requires the ability to receive detailed information through oral and written communication. Must be able to lift 25-30 lbs and occasionally 50 lbs. with assistance. This position spends the majority of the day standing carrying and walking with occasional crouching / bending and some repetitive movement using arms wrists and hands. This is a 24 hour 7 days a week work operation.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
