Audiovisual Director of Hotel Services

Florida City, FL - USA

Monthly Salary: Not Disclosed

Experience Required: 4-5years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Director of Hotel Services

Location: Naples FL

We are seeking a Director of Hotel Services to lead on-site audio-visual operations for a top AV company catering primarily to the hotel and hospitality market. This role combines leadership customer service sales and technical expertise. You will manage client relationships oversee equipment setup and maintenance and ensure exceptional service daily. Strong organizational communication and leadership skills are essential alongside hands-on AV experience.

Responsibilities

Serve as a strong representative of company culture and values.
Set up and strike AV equipment efficiently safely and with attention to detail.
Build positive professional relationships with hotel staff and event clients.
Document daily activities following hotel and event protocol.
Identify opportunities to improve service offerings and operational performance.
Protect and maintain all AV assets to prevent damage misuse or theft.
Lead by example fostering strong relationships with team members and clients.
When applicable organize sales files communicate with customers efficiently and track sales progress to meet or exceed budget expectations.

Requirements

Requirements

Ability to stand for at least 8 hours per day.
Availability to work days nights weekends and holidays.
Ability to lift at least 50 lbs above waist height.
Comfortable bending kneeling squatting and working at floor level.
Comfortable working on ladders or lifts up to 25 feet.
Basic experience with both MAC and Windows platforms preferred.
High-speed networking knowledge is a plus.
Technical proficiency with:
Basic AV (flip charts microphones laptops breakout projection screens static lighting audio mixers speakers etc.)
Digital audio mixers intelligent lighting networking advanced switching HD and laser projection (preferred)
Live event or hotel AV experience required; prior director-level experience preferred but not mandatory.

Required Skills:

Job Requirements: Advanced knowledge and hands-on experience with QCS controls Biamp Audio DSP Shure and Intelix. Great to have: AVPro Edge and Visionary Solutions for VoIP / switchers Advanced knowledge and hands-on experience with AV equipment Advanced knowledge of TCP/IP networking switches routers firewalls are preferred. Advanced working knowledge of computers (Windows-based) and software. Maintain a positive attitude strong work ethic and embrace a team-centric environment. Ability to read analyze and interpret complex documents including product specifications wiring diagrams and architectural drawings. Ability to respond effectively to sensitive customer inquiries or complaints. Strong interpersonal and communication skills are required. Valid drivers license with minimum 3-year clean driving record. Infocomm CTS certification (within 6 months of employment start) & CTS-I within 12 months Maintain and/or acquire OSHA 10 Hr construction within 3 months from employment start.

Required Education:

Job Title: Director of Hotel ServicesLocation: Naples FLWe are seeking a Director of Hotel Services to lead on-site audio-visual operations for a top AV company catering primarily to the hotel and hospitality market. This role combines leadership customer service sales and technical expertise. You w...

Job Title: Director of Hotel Services

Location: Naples FL

Responsibilities

Serve as a strong representative of company culture and values.
Set up and strike AV equipment efficiently safely and with attention to detail.
Build positive professional relationships with hotel staff and event clients.
Document daily activities following hotel and event protocol.
Identify opportunities to improve service offerings and operational performance.
Protect and maintain all AV assets to prevent damage misuse or theft.
Lead by example fostering strong relationships with team members and clients.
When applicable organize sales files communicate with customers efficiently and track sales progress to meet or exceed budget expectations.

Requirements

Requirements

Ability to stand for at least 8 hours per day.
Availability to work days nights weekends and holidays.
Ability to lift at least 50 lbs above waist height.
Comfortable bending kneeling squatting and working at floor level.
Comfortable working on ladders or lifts up to 25 feet.
Basic experience with both MAC and Windows platforms preferred.
High-speed networking knowledge is a plus.
Technical proficiency with:
Basic AV (flip charts microphones laptops breakout projection screens static lighting audio mixers speakers etc.)
Digital audio mixers intelligent lighting networking advanced switching HD and laser projection (preferred)
Live event or hotel AV experience required; prior director-level experience preferred but not mandatory.