At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
The Loss Prevention Specialist (LPS) is a key high level hourly associate position in the Amazon Fulfillment Centers (FCs). In this role you will lead the effort to efficiently and effectively provide security services and asset (lives buildings equipment inventory data & intellectual property) protection in a designated FC. You will reports to the Loss Prevention Manager responsible for their facility and aid them in supporting the FC Operational team and the cross functional teams throughout the organization.
Key job responsibilities
- Enhance track and report on metrics which are key performance indicators allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
- Ensure internal controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
- Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
- Inspire performance excellence on the part of all security services team members
- Ensure that you understand align performance and actions with and can clearly articulate the vision and values of the organization and their department
- Meet or surpass your objectives that align with security service model
- Identify promote and implement security best practices in a designated FC
- Serve as departments liaison and security subject matter expert for facility management keeping them abreast of key issues strategies and the departments performance
- Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
- Effectively partner with internal customers in evaluating current and future security services processes and initiatives
- Coordinate data collection through database polling or data entry from multiple FCs; and conduct analysis generating strategic and tactical interpretations
- 2 year experience in security services asset protection audit risk management inventory control quality assurance or other related field
- Proficient with MS Office Professional Suite including intermediate knowledge of Excel
- High school diploma or equivalent
- B1 Basic - Intermediate English Level
- Shift work will be required potentially to include nights weekends and Public Holidays
- Familiarity with Lean Six Sigma concepts desired and certification
- Strong familiarity with data bases (querying and analyzing) such as SQL MYSQL Access Exception Based Reporting etc.
- Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus
- Bachelors degree or on track to obtaining a Bachelors degree in less than one year
- Experience with warehouse or distribution center services
- Workplace Violence and/or Business Continuity experience
- Awareness and implementation of best practices related to the utilization of physical security systems investigation techniques effective oversight of contract security officers and distribution center loss mitigation techniques
- Demonstrated ability to work independently with off-site supervision
- Strong oral and written communication skills
- Comfortable working in a fast-paced and multi-tasking environment
- Analytical experience in performance based action and results oriented setting
- Proficiency in both Spanish and English
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