Sales Support Manager Customer Support
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Job Location:
Monthly Salary:
Posted on:
07-09-2025
Vacancies:
1 Vacancy
Job Summary
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Finance ManagerIn this role you will have the opportunity to lead a team of specialists who provide technical and order related assistance/support to the internal and external customers of ABB. Each day you will oversee the process definition implementation and execution of customer support. You will also showcase your expertise by achieving targeted levels of service quality operational efficiency and customer satisfaction.
The work model for the role is: onsite
This role is contributing to the Finance in Xiamen China. Main stakeholders are ELDS .
You will be mainly accountable for:
- Contract review
- Review company sales and purchasing contracts to identify the risks and revise the contract terms according to ABB policy and company requirement.
- Coordinate and get support from country legal insurance and IP function to ensure key contract terms are in line with ABB requirement.
- Support sales to negotiate with the customer for the contract terms if required.
- Sales contract chop management ensure all contracts to be stamped are in line with the approved T&Cs.
- Risk review
- Familiar with EL Division guideline and company policy regarding risk review.
- Initiate and complete risk review according to group guideline.
- Coordinate and lead the risk review meeting if required.
- Provide risk review training to sales and other functions.
- LOA&POA review
- Review and revise LOA and POA to ensure all LOA and POA issued could meet company requirement.
- Credit review:
- Perform customer credit review.
- Others: provide other commercial support if required.
Our team dynamics
You will join a dynamic talented high performing team where you will be able to thrive.
Qualifications for the role
- Bachelor degree or above major in Finance Law International trade Economic related.
- A good understanding of Contract Law / Terms and Conditions. A good understanding of project risk analysis at least 3-4 years of contract review experiences in related area.
- Good communication skill. Be fluent in both written and spoken English
- Good at Microsoft Software: Excel Power Point etc..
- Work in strong sense of responsibility and good work attitude
- Be good competence on handling job under pressure;
- Strong cross function coordination skills good teamwork spirit problem-solving skill.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
Manager
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Alabbar Enterprises, a Dubai based entity, is the Parent Company for a variety of Retail, F&B and Ecommerce Franchise operations across the Middle East and Asia. Alabbar Enterprises is committed to bringing unique and selective lifestyle experiences and service excellence to our c ... View more
