Senior Cyber Recovery Operations Advisor

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Job Description:

Senior Cyber Recovery Operations Advisor

Locations: This role requires associates to be in-office 1-2 days per week fostering collaboration and connectivity while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office

Please note that per our policy on hybrid/virtual work candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment unless an accommodation is granted as required by law.

PLEASE NOTE: This position is not eligible for current or future VISA sponsorship.

The Senior Cyber Recovery Operations Advisor (Infrastructure Services Analyst Sr Advisor) is a member of the Cyber Recovery Operations team that manages and operates the Elevance Health Cyber Recovery Environment. The Cyber Recovery Environment consists of hardware and software platforms that will be used to recover the most critical business functions in the event of a malware or ransomware attack. You will solve problems perform analysis research and test functions for systems and networks.

How you will make an Impact:

• Provides trouble resolution on complex problems; serves as an escalation point for the most complex systems issues or resolutions; develops root cause analysis activities that resolve significant system issues.

• Provides advanced trouble resolution and serves as point of technical escalation on complex problems.

• Provides advanced technical guidance and leadership to the technical engineers within the organization.

• Represents major upgrades and business system replacements in change control.

• Develops reports supporting strategy and direction for management.

• Acts as a subject matter expert among peers with manager and senior management.

• Take a leadership role in the day-to-day activities to drive and facilitate the annual cyber recovery exercise program and will be a point person for audit and compliance.

• Will develop cyber recovery exercise plans coordinate work efforts of the Elevance Health teams that must participate in the exercise activities and will oversee the work of our infrastructure managed services provider team members who support cyber recovery exercise activities.

• Will also respond to both internal and external audits and coordinate work activities with security and compliance teams.

• Will manage the creation and periodic updating of policy and procedure documentation.

Minimum Requirements:

Requires an BA/BS degree in Information Technology Computer Science or related field of study and a minimum of 8 years of experience in one or more of the following: information systems computer networking telecommunications systems development and management; significant experience with multiple technical and business disciplines; or any combination of education and experience which would provide an equivalent background.

Preferred Skills Experiences and Competencies:

• Design implementation and operational support experience with several of the following IT Infrastructure technologies: physical server virtualization technologies storage network (IP addressing routing DNS DHCP) firewall load balancer backup and recovery Windows / Linux / AIX operating systems Mainframe database and cloud infrastructure (AWS Azure GCP).

• Good understanding of cyber recovery principles practices and technologies.

• Ability to manage multiple projects set priorities and meet deadlines.

• Strong organizational skills to coordinate resources and stakeholders effectively.

• Strong decision-making skills and the ability to motivate and inspire others.

• Ability to convey complex technical concepts to non-technical stakeholders.

• Experience in preparing reports and presentations for executive audiences.

• Experience in developing and managing cyber recovery incident response plans.

• Ability to coordinate effectively during security incidents and ensure a timely response.

• Knowledge of regulatory requirements such as GDPR HIPAA or SOC 2.

• Strong interpersonal skills to collaborate with internal teams and external partners.

• CISSP or other IT Security related Certifications a plus.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success - for our consumers our associates our communities and our business.

We offer a range of market-competitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.