BI Analyst

Role: BI Analyst

Location: Kuala Lumpur Malaysia

Job type: Full time permanent
Working arrangement: Hybrid

This position offers a hybrid work model allowing flexibility between working from home and our office. Typically employees are expected to work 2 days in the office per week.

Why QS

At QS we believe that work should empower you. Thats why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do we collaborate respect and support each other.

Its our mission to empower motivated people around the world to fulfil their potential through higher education ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences we learn from one another and achieve more together driving progress across the sector.

At QS youll be responsible for implementing real change in the international higher education landscape. Youll take on meaningful challenges that see a positive impact across the business and the wider sector.

Were confident youll feel right at home here. QS was named as one of Newsweeks Top 100 Most Loved Workplaces in the UK (October 2023) recognising the respect trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation putting us among the top 28% of workplaces globally its official: QS is a place where everyone can thrive.

As a BI Analyst this is what youll be doing:

Supporting operational teams with the development of ad-hoc reports extracts and analyses the BI Analyst will be responsible for processing and prioritising business as usual activity including but not limited to updates to existing reports and bug investigation resolution or escalation.

This role will be required to collaborate with internal stakeholders to understand their data requirements and analyse outcome as necessary. The BI Analyst will support reporting and BI development activities such as matching formatting mapping and testing data.

Role responsibilities:

• Identify analyse interpret trends patterns in new and existing datasets to present insights.
• Compile reports and provide insights to internal stakeholders to measure and improve business performance.
• Develop ad-hoc reports extracts and analysis in a timely manner as part of the BI & Reporting BAU process.
• Check and verify data and analyses to ensure accurate reporting.
• Investigate Identify resolve data or reporting issues or where necessary escalate to data owners or report developers to ensure data integrity protocols are met and accurate reports are generated.
• With other members of the BI Team perform maintenance tasks as required to sustain the BI Report Suite using Tableau Excel PowerBI and other tool sets which are applicable.
  
• Perform data operations activities such as matching formatting and mapping data to ensure a global common data set.
• Perform BI development activities by testing outcomes to ensure new BI features are quality checked and released without issue.
• Make recommendations about the methods and processes in which QS obtains and analyses data to improve quality and the efficiency of data systems.
• Promote Self-serve analytics by mentoring internal stakeholders in the interpretation and use of analytical reports and models.
• Any other additional duties as required.
  
  

Key skills and experience:

• BSc in Mathematics Economics Computer Science Information Management or Statistics or a closely related field or equivalent demonstrable experience.
• Experience working in BI Analyst or Data Analyst role.
• Experience working with relational databases data warehouses.
• Skillful in SQL SQLite and MySQL.
• Good analytical skills with the ability to collect format organise and analyse significant amounts of information with attention to detail and accuracy.

• Experience in formatting analysing and presenting data.
• Experience in PowerBI Tableau or any other visualisation platform would be an advantage.
• Some experience of working within a RDMS and Data Warehouse environment.
• Developed critical thinking and problem-solving skills with an ability to conceptualise and think creatively.
• Experience of working in a high impact teams required to meet tight deadlines.
• Excellent communications skills - both written and verbal with the ability to understand reporting and analytical requirements and to present them back to users in the form of clear concise and digestible reports.
• Able to work autonomously and within a team including managing own workload.
• Proactive attitude with the ability to use initiative to identify potential issues and offer creative solutions.
• Excellent time management and organisational skills with and aptitude to work under pressure
• Willingness to offer and discuss opinions whilst considering those of others in the team and the wider business.
  
  
  So who are we and what do we do
  
  QS is the world leader in higher education services analytics insights and intelligence. From consultancy to student mobility academic partnerships to branding solutions our services power both institutional and individual success.
  
  Werebehind the worlds most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions shaping decisions and guiding futures.
  
  Since launching in 1990 our impact and influence have only grown. Today we work with more than 2000 of the worlds leading higher education institutions over 12000 employers and governments seeking change and socioeconomic development through higher education.
  
  JoinQS and youll join an 800-strong community of problem-solvers creators collaborators and change-makers based in 40 countries and 11 international offices including Australia Malaysia India Romania Singapore France Germany the USA and our headquarters in London.
  
  Withevery talented new hire business acquisition and bold initiative were strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education
  
  

We take investing in our people very seriously.

As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 20 days annual leave plus public holidays
• Generous maternity and paternity leave
• Access to an Employee Assistance Programme (EAP) and MiCare health
• A vibrant social environment and multicultural and multinational culture

But thats not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App the #1 app for sleep meditation and relaxation
• A focus on welfare which is led by our global wellness team with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs including a peer-to-peer recognition platform quarterly and annual QS Applaud Awards Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme
• Brand new breakout and relaxing spaces in office
  
  

Like what youve heard Great apply now!

As a candidate we know the application and interview process can be daunting and so its important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another be stronger together and enable our business to thrive.

Required Experience:

Manager