Swedish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria
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Job Location:
Monthly Salary:
Posted on:
07-09-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
Do you want to take the next step in your career and work in the fast-growing fintech sector Our client is looking for Danish-speaking Customer Support Analysts to join their team in Sofia Bulgaria!
Join our client and assist users with money transfer transactions across various channels. With paid training a relocation package and over 50 employee benefits this is your opportunity to grow in a stable and international work environment.
About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation specializing in digital content performance analytics and customer support across 70 countries. With advanced tools training and career opportunities it fosters innovation and inclusivity to create transformative business experiences.
What will you do
- Provide timely and accurate responses to customer inquiries
- Assist clients with money transfer transactions or escalate to appropriate units
- Communicate via phone email and chat to support users
- Understand and assess customers needs to ensure satisfaction
Candidate profile
- Fluent in Swedish and English (C1/B2 level)
- Strong communication skills
- Eager to work in a customer-facing role
- Experience in customer support is a plus but not required
- Quick learner and team-oriented mindset
Employer offers
- Fully paid training
- Financial relocation support (transport hotel stay rent assistance)
- Stable job and career development opportunities
- Attractive salary package
- Additional health insurance
- Access to 50 employee benefits and services
- Supportive international working environment
- Ongoing learning and growth
- Employee referral bonuses
About Sofia
Sofia offers a rich mix of cultural heritage and modern amenities. As Bulgarias capital it features a low cost of living efficient infrastructure and a vibrant lifestyle. Nestled between mountains and historic landmarks its the perfect place to grow your career while enjoying a balanced quality of life.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Required Experience:
IC
Key Skills
- Anti Money Laundering
- Access Control
- Content Development
- Flex
- AC Maintenance
- Application Programming
About Company
Professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
