Director, Information Technology
Director, Information Technology
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Current Employees:
If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet please review this tip sheet.
The Director Information Technology oversees all aspects of computer technical support services and help desk operations and coordinates activities for University-wide IT projects. The incumbent in this position directs internal teams in the execution of initiatives as they relate to computers application support and services and strategic IT initiatives. This position exercises considerable judgment by making decisions in unprecedented situations.
Department Specific Functions
- Oversees IT operations and strategy for the College of Arts & Sciences
- Formulate and execute a strategic IT plan that aligns with the institutions mission vision and objectives.
- Champion Arts & Sciences initiatives related to infrastructure computing cloud and IDE environments for faculty researchers and students.
- Interpret and apply University IT policies and procedures ensuring administration staff and faculty are kept informed.
- Develop a long-term sustainable strategy to support academic research and administrative objectives.
- Oversee daily operations and lead staff to achieve departmental goals and objectives through an effective performance management system.
- Collaborate with other IT teams on university-wide projects and initiatives that align with and benefit both Arts & Sciences and University strategic goals.
- Design and evaluate technology and project plans ensuring timely and budget-compliant completion.
- Work with leadership teams to identify technology needs prioritize initiatives and allocate resources effectively.
- Stay updated on the latest technologies and trends in higher education IT to provide well-informed recommendations for future advancements.
- Ensure the availability security and reliability of IT services and infrastructure including disaster recovery and business continuity plans.
- Supervise the provision of technical support services to faculty staff and students ensuring timely resolution of IT-related issues.
- Work with academic and administrative departments to assess technology needs recommend appropriate solutions and manage IT projects effectively.
- Promote a customer-oriented approach ensuring a positive user experience and maintaining high satisfaction levels with IT services.
- Encourage professional development opportunities to enhance the technical skills and knowledge of the IT team.
- Establish clear expectations provide ongoing feedback and conduct performance evaluations.
- Identify cost-saving opportunities negotiate vendor contracts and evaluate the effectiveness of IT investments.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS
Education:
Bachelors Degree in relevant field required.
Experience:
- Minimum 7 years of relevant experience. Any relevant education certifications and/or work experience may be considered.
- Experience working with faculty required.
- Experience managing academic technologies and learning spaces preferred.
- Experience managing systems that contain sensitive data (FERPA HIPAA PII etc.).
Knowledge Skills and Attitudes:
- Knowledge of business and management principles.
- Ability to direct manage implement and evaluate department operations.
- Ability to establish department goals and objectives that support the strategic plan.
- Ability to effectively plan delegate and/or supervise the work of others.
- Ability to lead motivate develop and train others.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
A15Required Experience:
Director
Employment Type
Full-Time
