Compliance Assurance Manager

Were 1st Central a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And thats the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!

Were on the lookout for a Compliance Assurance Manager to join us here at 1st Central. This is a brilliant opportunity to take ownership of our Compliance Assurance Plan and shape how we deliver it across the Group. Youll be leading a talented team working closely with senior leaders and making sure were on top of our regulatory obligations while adding real value to the business. Were looking for someone with solid experience who can step straight into the role and deliver from day one.

Were big on Governance team are based atHaywards Heath West Sussex Salford Quays Manchester Gibraltar and Guernseybut we work from home most of the time. We think collaboration is pretty great though so we like to get together about 1 day per month - just to keep those creative sparks flying. Prefer being in the office more often That works for us too. Were even open toremote working-all we ask is that you join us in person about once a month to stay connected and keep those face-to-face vibes alive.

Skills youll need to be a great fit for the role:

• Insurance Sector Knowledge - youll understand and have experience of the regulatory environment in general insurance services.
• Strong Stakeholder Management and Influencing Skills - youll know how to get senior leaders on board present findings with confidence and influence decisions.
• Leadership and People Development - youll inspire coach and develop a team of monitoring officers creating the right environment for them to succeed.
• Proven 2nd or 3rd Line Compliance/Assurance Expertise - youll already have strong experience in compliance assurance monitoring or internal audit and be confident taking ownership of a complex plan.

Whats involved:

• To design deliver and lead in liaison with HoC a suitable Group Compliance Assurance Plan (CAP) as part of wider Risk & Compliance planning. The CAP should have detailed annual deliverables with a multi-year view of areas to address with assurance activity.
• Lead the annual Assurance planning process liaising with Executive Senior Management and key stakeholders presenting the output of risk assessments for each area of the business and proposing the overall programme of assurance activity for the Group
• Provide effective leadership to the Compliance Monitoring team; building a team which contains the right mix of skills and experience necessary to deliver the range of assurance activity required by the Group. Create an environment that enables the team to learn and develop keeping technical skills up to date and fully abreast of regulatory developments through coaching and regular review of output.
• Own and drive the approach to assurance and oversight working closely with the HoC. Act as a subject matter expert to champion the Groups overall assurance methodologies (i.e. Control Testing Framework).
• Operational oversight and management of co-sourced and outsourced arrangements in place specific to compliance assurance activity.
• Delivery of the CAP in line with agreed Compliance Procedures; manage and oversee completion of prescribed activity within agreed timeframes managing changes to the CAP and reporting such changes to the relevant forums.
• Act as Compliance representative at Executive and Management stakeholder meetings. Support with review scope agreement and findings discussions. Act as the escalation point using influence from expertise to persuade stakeholders and agree findings priority ratings assurance gradings and appropriate actions on matters relating to the CAP.
• To provide oversight and management of the implementation of all agreed actions arising from the CAP to include escalation of overdue actions obtaining agreement to extensions from relevant Executive and action closure (evidence reviews).
• Deputise for the HoC where appropriate and assist in the delivery of key Compliance initiatives
• Responsible for reporting on risk and compliance culture in relation to output of assurance activity and progress against agreed actions
• To have a satisfactory understanding of the key regulatory and statutory rules regulations principles and codes of practice incumbent upon FCIM in so far as they are relevant to the delivery of appropriate Compliance requirements and to keep such awareness up to date
• Production of insightful reports for review by the HoC Risk & Compliance Director Risk Committees and relevant Boards as appropriate.

Experience knowledge & skills:

• Strong knowledge of FCA requirements including Consumer Duty.
• Previous experience in and background of managing a compliance monitoring team
• Experience building effective relationships across financial and insurance services.
• Recognised compliance audit or legal qualification (preferred).
• Excellent communication (written and verbal) organisation and time management skills.
• Strong attention to detail analytical ability and problem-solving skills.
• Skilled at balancing regulatory and conduct risks with commercial needs.

Behaviours:

• High level of integrity and reliability.
• Calm confident and resilient under pressure.
• Supportive yet demanding in driving performance.
• Self-motivated proactive and organised.
• Flexible positive and a strong team player.
• Focused on continuous improvement and delivering results.

If youre ready to lead from the front make an impact and shape the way compliance assurance is delivered in 1st Central - wed love to hear from you. Apply now.

What can we do for you

People first. Always. Were passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so thats what we offer. Our workplaces are energetic inspirational supportive. To get a taste of the advantages youll enjoy take a look at all our perks in full here.

Intrigued Our Talent team can tell you everything you need to know about what we want and what were offering so feel free to get in touch.