Senior Support Services Technician

The selected candidate will lead a team of 5 to 6 field Support Services Technicians and 4 Customer Support Representatives in providing department-wide services for more than 35 sites throughout the County of Riverside. These services will include managing and working with internal and external stakeholders to address maintenance needs provide customer service support work with outside vendors including scheduling coverages perform minor tradesman work decommission efforts furniture reconfiguration warranty repairs servicing door hardware hanging pictures boards and signage and providing on-call support for after hours emergencies.

Competitive candidates will possess experience in a lead role processing work orders maintenance experience working with outside vendors and experience with Microsoft programs (excel outlook word).

Meet the Team!

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here

Over sees and assist with office build outs staff moves office furniture installations and repairs of facilities.

Assist in providing building access for after-hours work.

Act as a liaison in the field with vendors contractors and property management.

Manages organizes receives loads and unloads supplies and equipment from vendor trucks; operates forklift and pallet jacks to move pallets; inspects for damage and quantity received against requisitions/invoices and keeps inventory of the warehouse & workshop supplies equipment and furniture.

Performs minor repairs; monitor and analyses building equipment and a variety of electrical and mechanical appliances; and identifies needed repairs or maintenance.

Services and repairs doors gate locks and latches

Directs and train crews in the maintenance and repairs of county facilities and participates in the evaluation of the quality and quantity of their work.

Organizes the replenishment of supplies mixing of disinfectant solutions moving furniture changing curtains and drapes and the collection and disposal of trash; performs all of the work reviewed.

Monitors the following and reports findings: Employees performance; supply ordering patterns and deviations; appearance of county buildings for aesthetics and completed minor maintenance work.

Experience: Four years in building maintenance and custodial work; minor repair work; basic techniques of receiving storing and issuing supplies and materials and inventory control.

Knowledge of: Fundamental techniques of receiving storing and issuing supplies and materials; basic techniques involved in inventory control; fill requests from written purchase orders; keep records of receipts and delivery of supplies and materials; make basic arithmetical computations.

Ability to: Perform minor maintenance work in the following areas: plumbing electrical carpentry and building plant operations; read interpret and work from plans drawings and specifications; keep records; follow oral and written directions.

Other Requirements

License/Certificate:Possession of a valid Class C California Drivers License.

Whats Next
Open to All Applicants
This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department.
Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application bythe close date. No late applications will be permitted.

Include relevant work experience details on resume and/or application.

Upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account. If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.