Temp Social Services Caseworker & Office Assistant (Oct - Jan)
Temp Social Services Caseworker & Office Assistant (Oct - Jan)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Location: Middletown Corps (Middletown CT)
Status: Part-time Seasonal (10/14/25 01/06/26)
Hours Per Week: 24
Schedule: Tuesday Friday 9:00 am 3:00 pm (includes one 15-minute paid break per day)
Scope of Position: Provide basic receptionist and office duties. Provide various basic and emergency assistance services to individuals in need including food rent utility assistance referrals and holiday toys. Work with Corps Officers to coordinate food pantry aspects and record track and report statistical data. Promote Sunday weekday and summer programs offered to the community. Assist Corps Officers with the Christmas toy and food basket programs.
Responsibilities
- Adhere to the guidelines in The Salvation Armys Employee Manuals and the dress code of business or business casual.
- Answer phones appropriately and on time; filter out telemarketers take messages and manage incoming faxes.
- Assist with all aspects of the holiday assistance programs including Adopt-a-Family Angel Tree and Holiday meals etc.
- Assist with the daily operation of the Emergency Assistance Programs including interviews referrals and client assistance.
- Assist with the social service office tasks including typing filing mailing preparation ordering supplies etc.
- Attend and participate in community meetings.
- Check emails daily and respond within one to two business days.
- Complete all client documentation including case notes and secure all confidential paper records.
- Coordinate aspects of the food pantry including orders receiving stocking inventory and maintaining organization.
- Create update and distribute Corps brochures and flyers.
- Discuss special cases with the Corps Officers attempting to resolve client situations.
- Greet clients and provide them with the necessary forms to be assisted.
- Interview train and supervise community service and other volunteers in collaboration with the supervisor.
- Keep abreast and inform the Corps Officer of community needs and possible revenue sources.
- Maintain a clean orderly desk office and reception area.
- Maintain a database of community resources to refer clients to other locations that may help address their needs.
- Maintain a high level of confidentiality.
- Make appointments for clients needing services as appropriate.
- Provide all forms of direct service to clients including intake assessment referrals advocacy and the provision of material assistance such as food clothing vouchers furniture vouchers and personal hygiene items.
- Provide clients with information and referrals to appropriate Salvation Army programs and other community resources.
- Provide information to the public regarding The Salvation Armys programs and services on Sunday and throughout the week.
- Record and report all Corps and social ministry statistics in a timely manner.
- Refer clients seeking spiritual guidance to the Corps Officers.
- Serve as a positive and professional representative of The Salvation Army.
Qualifications
- A high school diploma or equivalent is required; an associate degree in social work or a related field is preferred.
- Minimum of two years of work or volunteer experience in social services or a related field is preferred.
- Ability to communicate clearly both verbally and in writing.
- Ability to follow written and verbal instructions.
- Ability to organize responsibilities multitask and function independently.
- Ability to work in a fast-paced ever-changing environment.
- Bilingual in English and Spanish is strongly preferred; spoken and written English proficiency is
- Demonstrate ability to engage with diverse populations.
- Demonstrate discretion integrity and confidentiality in dealing with all matters.
- Detail-oriented with keen attention to accuracy and confidentiality.
- Excellent time management skills.
- High energy level solid work ethic and the ability to respond to changing conditions while maintaining a pleasant demeanor.
- Knowledge of community resources is preferred
- Strong customer service skills.
- Works well in a team atmosphere.
- Working knowledge of Microsoft Office.
- A valid drivers license and a clean driving record are required.
- Must complete KeepSAfe and other required training upon hire.
- Will respect and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith but they are required to promote and respect the mission of The Salvation Army.
Learn more about The Salvation Armys Southern New England Division at Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race color sex national origin disability or protected veteran status.
Employment Type
Part-Time
