Staff Assistant II-PT

Gwinnett County, GA - USA

Hourly Salary: USD 17 - 17

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Class Summary

This is a part-time position with a maximum of 1508 hours per year and is not eligible for paid holidays leave or benefits.

Job Description
The Staff Assistant II-Part-Time position will perform a wide range of administrative and office support activities. This position is within the Business Services Finance Section of GCFES which is responsible for EMS billing and processing invoices for payment. Will need to have daily interaction with ambulance transport and patients regarding payment of EMS services along with outside vendors. Responsible for handling a variety of clerical tasks including answering phones and emails filing preparing documents processing invoices for payment assisting patients with payments and maintaining records. Additionally the position also performs data entry and provides customer support by researching and/or providing information to the public and other departments. The role also serves as a point of contact between the Fire Department utility companies vendors and the public to ensure clear communication and efficient resolution of requests. Strong organizational skills attention to detail and excellent customer service are essential for success in this position.

Essential Duties

Answer phone calls and emails providing information and directing inquiries.
Process and pay invoices including utility bills.
Assist patients with credit card payments over the phone in accordance with county policies Process attorney requests as well as production of document requests accurately and in a timely manner.
Enter and maintain accurate utility usage data in spreadsheets and the Energy Cap program.
Serve as a liaison between the Fire Department and utility companies to resolve billing or service issues.
Provide general office support to the Business Services - Finance section as needed.

Other Job Requirements/Information

This job requires a public safety background check which may include motor vehicle & criminal histories and fingerprinting.

Grade
The grade for this position is97.

Minimum Qualifications

High School Diploma or G.E.D.
One (1) year of administrative support or related office experience.
Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Qualifications in addition to the above minimum qualifications

Experience in data entry and finance while using: Microsoft Word & Excel etc.

For more information about this department pleaseclick here.

Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

Benefits Offered

This position is not eligible for benefits.

Additional Information

About Gwinnett County

Welcome to Gwinnett County one of Americas fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.

The countys population in 2000 was about 588448 and weve only continued to grow since then with the population expected to reach one million by the year 2022.

Gwinnett has many advantages beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens reducing travel time to the University of Georgia to 25 minutes. Gwinnetts infrastructure includes more than 2750 miles of roadways to provide excellent mobility for our residents.

The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Boards policy directives the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services Fire and Emergency Services Corrections Communications Support Services Financial Services Community Services Human Resources Information Technology Services Law Planning and Development Water Resources Child Advocacy & Juvenile Services and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the Countys values.

In addition to the executive side of County government certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state Gwinnett they include the Sheriff Tax Commissioner District Attorney Solicitor Probate Court Judge and Chief Magistrate.

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:

Hiring Process
FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.

: Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use

Required Experience:

Staff IC

Class SummaryThis is a part-time position with a maximum of 1508 hours per year and is not eligible for paid holidays leave or benefits.Job DescriptionThe Staff Assistant II-Part-Time position will perform a wide range of administrative and office support activities. This position is within the Busi...