Service Engineer - CRC

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions Research Microscopy Solutions Medical Technology Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities R&D center Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200 employees and continued investments over 25 years in India ZEISS success story in India is continuing at a rapid pace.

Further information at ZEISS India.

Work in-house for repair Maintains and inspection of Ophthalmology / Microsurgery equipment.
Electronic/Optical/Mechanical: Total system level troubleshooting on complex multi-symptom problems
Customer satisfaction: Internal and external.
Business growth: Assists in the growth and direction of business in his/her geographic area.
Repairing installing and servicing ZEISS medical technology equipment and software solutions

Accurately diagnosing and resolving technical issues relating to ZEISS equipment and software applications
Competence in delivering remote service to diagnose or repair.
Accurately diagnosing and resolving technical issues relating to IT networks servers cloud-based technologies and solutions
Providing technical support to colleagues and customers
Communicate effectively with 2nd level support to ensure issues are reported effectively and resolved quickly sharing knowledge with 2nd level and local engineers.
Maintaining Special tools and calibration
Maintaining Device at Experience Center and support to CarIn Devices installation and deinstallation.
Ensure the availability of Training device and tools during training.
Support to provide technical writeup for custom purposes.
Support on Identify RMA part and sending back to Factory.
Field support as and when needed.

BE in Electrical/ Electronics/ Instrumentation/Biomedical or equivalent
Minimum 4 years of relevant experience in the field of services or in House repair service
Proficiency in English and Computer Skills
Excellent communications listening and interpersonal skills.
Skillfully navigates tricky customer situations turning disagreements into positive outcomes.

Your ZEISS Recruiting Team:

Sikcha Chhetri

ZEISS in IndiaZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions Research Microscopy Solutions Medical Technology Vision Care and Sports & Cine Optics.ZEISS India has 3 production facilities R&D center Global IT services and about 40 Sales & Servic...

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions Research Microscopy Solutions Medical Technology Vision Care and Sports & Cine Optics.

Further information at ZEISS India.

Work in-house for repair Maintains and inspection of Ophthalmology / Microsurgery equipment.
Electronic/Optical/Mechanical: Total system level troubleshooting on complex multi-symptom problems
Customer satisfaction: Internal and external.
Business growth: Assists in the growth and direction of business in his/her geographic area.
Repairing installing and servicing ZEISS medical technology equipment and software solutions

Accurately diagnosing and resolving technical issues relating to ZEISS equipment and software applications
Competence in delivering remote service to diagnose or repair.
Accurately diagnosing and resolving technical issues relating to IT networks servers cloud-based technologies and solutions
Providing technical support to colleagues and customers
Communicate effectively with 2nd level support to ensure issues are reported effectively and resolved quickly sharing knowledge with 2nd level and local engineers.
Maintaining Special tools and calibration
Maintaining Device at Experience Center and support to CarIn Devices installation and deinstallation.
Ensure the availability of Training device and tools during training.
Support to provide technical writeup for custom purposes.
Support on Identify RMA part and sending back to Factory.
Field support as and when needed.

BE in Electrical/ Electronics/ Instrumentation/Biomedical or equivalent
Minimum 4 years of relevant experience in the field of services or in House repair service
Proficiency in English and Computer Skills
Excellent communications listening and interpersonal skills.
Skillfully navigates tricky customer situations turning disagreements into positive outcomes.

Your ZEISS Recruiting Team:

Sikcha Chhetri