Content Account Manager

What youll do:

• Collaborate cross-functionally to shepherd clients through the onboarding process by providing clear guidance about next steps maintaining open lines of communication and connecting clients to the appropriate internal resources.

• Manage client interactions in a manner that establishes credibility and trust as a business advisor.

• Execute growth plans in assigned accounts to expand consumption of existing offerings and demand for new offerings.

• Penetrate and grow existing enterprise clients at the VP/SVP level.

• Identify opportunities within clients ecommerce marketing and/or content strategy that can be improved via incremental investments in Flywheel products and services.

• In collaboration with the assigned Account Director drive all aspects of the sales cycle including proposals scoping pricing contract negotiations and renewals related to all up-sell opportunities.

• Be a digital strategy consultant to predetermined Flywheel enterprise clients including staying abreast of digital and content marketing best practices and applying this knowledge to assist your clients in meeting their marketing and content strategy goals.

• In collaboration with the assigned Account Director lead business review meetings and participate in other client meetings as required (including new business pitches).

• Leverage past work and relationships to help clients identify new opportunities and increase revenue.

• Be proactive about solving problems even if it is outside of your area and be ready to take on additional initiatives and responsibilities as they emerge.

• Develop online marketing content and/or agile talent strategy for some of the worlds biggest online retailers publishers CPGs and BPOs.

• Work closely with Data and Content Specialists Interns and other team members supporting the client account.

Who you are:

• BA/BS or equivalent experience
• Experience selling and presenting to the VP/SVP/C levels in client organisations
• Experience managing sales quota goals and revenue expectations
• 3 years of consultative sales/account expansion experience promoting digital or content marketing products/services to marketing departments in established accounts.
• Relentless attention to detail and organisation. We provide large complex solutions with many moving parts. You will inspire confidence in our clients by making sure every detail is accounted for documented and under control.
• Strong relationship and client management skills. People do business with people they like and trust. Your ability to build lasting relationships and earn the trust of our clients will be essential to their growth.
• A natural operational mindset. Our Team is made up of problem-solving experts. Every day you will be faced with interesting operational challenges and success will come from your ability to break things down and put them back together in a better way.
• Motivation and drive. Your ability to wake up every morning fired up about how to help our clients work smarter will be essential to our growth.
• Strong negotiation and accurate forecasting skills.

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Working at Flywheel

• We have office hubs across the globe where team members can go to feel productive inspired and connected to others - team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If youre looking to connect with teammates on a topic of inclusion and identity chances are theres an ERG for that.
• So you know: The hired candidate will be required to complete a background check
• Learn more about us here: Life at Flywheel

Flywheel Commerce Networks goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race color religion sex sexual orientation age marital status gender identity national origin disability or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process please let us know at so that we can support you.