Quality and HSE Manager

The Quality and HSE Manager is responsible for maintaining a quality and HSE culture in our facility. Exceed customer expectations while ensuring sustainable operations and reducing cost of the non-quality.

Leads a team of advisors and specialists builds and ensures capability/expertise in the team to support line managers and employees in the implementation of policies standards programs and practices in their assigned area of responsibility. You will manage our reliability lab as well as customer complaints/returns including root cause investigations. You oversee developing and maintaining the quality management system and tools and all aspects regarding quality and HSE in with our guidance from ABB Groupe.

This role is contributing to the Electrification Smart Buildings division of ABB and is located in Dorval.

The work model is 100% on site.

Your Role: Own the Challenge

• Coach and supervise Quality and HSE team.

• Analys improve and assure proper follow up in regards of customer complaints

• Analys of the Quality gaps and make sure to communicate with all parties in taking proper actions.

• Participate to the development activities of new products and product changes.

• Making sure that the customers voice is represented in the local business and presenting the management team with customer experience feedback

• Enabling and coaching all employees to evaluate risks problems and solutions from a customer/stakeholder point of view and improvement set of minds.

• Performing audits and ensuring the use of analytics to identify risks failures and non-conformances and ensure that appropriate action is taken

• Serves as the primary HSE interface within their assigned area of responsibility and cultivates a high-performance culture with a strong focus HSE

• Assists the line managers and supervisors in their respective organization in understanding their obligations liabilities and requirements for role fulfillment as per local HSE law and ABB management requirements.

• Ensure that Quality and HSE capabilities are optimized and aligned to standards processes guidelines and best practices.

• Ensure their own area of responsibility is audited

• Reports Quality and HSE performance and progress with respect to the implementation of the group-level Quality and HSE objectives and Key Performance Indicators (KPIs) implement action plans or prevention plan as required

• Participate in the budget reviews and is accountable for managing performance against agreed financial targets.

• Ensures feedback is provided to the management and employees on lessons learned and best practices from within their own unit and across ABB

• Collaborates with other functions and business partners to drive Quality and HSE performance

• Ensures all staff (under scope) understand ABBs core values and group safety and integrity standards and accordingly

• Implements and ensures compliance with ABB code of conduct global and local standards tools policies and processes in their assigned area

What it takes to run what runs the world

• 3-5 years of experience in electric or electronic manufacturing environment working as Quality Manager with direct supervision or similar experience

• Proficiency in French and English is mandatory. French is required. English is necessary to communicate with clients outside of Quebec.

• Sound knowledge of electrical safety codes and laboratory management excellence

• Proven track record in managing a QMS

• A collaborative solution-focused approach and strong written and spoken communication skills

• A bachelors degree in electronic or electrical engineering an asset