Quality Product Testing Manager (Remote)
Quality Product Testing Manager (Remote)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
Service Quality
- Gain deep understanding of data that impact service and product quality
- Lead Cross-Functional team(s) in the resolution of key quality issues and inquiries based on data
- Initiate and drive Continuous Quality Improvement of processes within respective areas and support Vertiv Operating System rollout with the ability to measure progress with data
- Best practice sharing across region
- Manage Process Risk Analysis / RCCM
- Responsible for the implementation / deployment and sustainment of Quality System
- Maintain documents of the Quality Management System: Trip reports audits and inspections
- Periodically coordinate the Quality Management System reviews and report to regional leadership on the system situation and operation
- Perform Internal audits within respective areas and report its progress
- Contact for external certification bodies and represents for applicable ISO related audits
- Product and Service Quality
- Deploy train and audit quality policies standards and procedures for respective manufacturing locations sub-contracting (3rd party) and service activities. Collaborate on improvement initiatives leading to high quality level products
- Work with business leads to drive corrective actions for Service and Manufacturing related issues.
- Customer Quality
- Customer Claims management coordination
- Coordinate Customer audits and manage improvement actions
- Conduct contract reviews for customer contract documentation.
- Supplier Quality (in cooperation with the Market Unit Supplier Quality organization and Supply Chain)
- Support the Regional and Global Supplier Quality Teams and Supply Chain organization by providing strategic quality supportand expertise forsupplier quality programs.
- Manage supplier claims processes within market unit in cooperation with Supplier Quality team.
- In cooperation with supplier quality organization implement and maintain common supplier quality documentation with key suppliers.
- Reporting
- Provide weekly reporting for relevant Quality KPIs filed/ service quality and product issues
- Others
- Develop and maintain effective communication within the business
- Performs other duties and oversees special projects and assignments as may be assigned by management
- Follow procedures rules and principles of Quality Management System
- Respects principles of local and international VERTIV Trade Compliance procedures connected with all operations and business practices
- Follows all rules of H&S and living environment protection defines by internal procedures or communicated during trainings
- Follows required actions to prevent all emergency situations and follows operation controls rules
- Reports all accidents occupation diseases and emergency situations (where applicable)
Required Experience:
Manager
Employment Type
Full-Time
