Senior Analyst, Risk & Operational Excellence
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join our Global Technology Strategy team!
This role offers a unique opportunity to lead data process initiatives which contributes to strategy and enterprise enablement as well as supporting risk management audit readiness business continuity planning (BCP) and enterprise process documentation & improvement.
As a key contributor to strategic reviews and operational reporting youll help shape data-driven decisions across technology finance procurement and operations.
This position will drive and improve data processes. Youll gain exposure to high-impact projects and develop insights that support the organizations mission to deliver smarter and more resilient outcomes.
Position Responsibilities:
Drive process automation and continuous improvement in BI workflows to improve efficiency accuracy and compliance.
Assist in managing risk conducting audits and coordinating BCP by analyzing data preparing reports and providing operational perspectives.
Collaborate with team members across departments to define critical metrics scope analytics projects and align data strategies with business goals.
Perform data validation to ensure integrity and reliability of reporting outputs.
Communicate complex data findings clearly and effectively to senior leadership and business partners to support data-driven decisions.
Required Qualifications:
Proven ability in process improvement in business intelligence data analytics or technology strategy roles.
Experience in supporting risk audit and BCP initiatives.
Minimum 5 years of hands-on experience with tools such as SQL MS Office Archer or related.
Bachelors degree or equivalent experience in Computer Science Data Science Engineering Business Analytics or a related field.
Preferred Qualifications:
Certifications in analytics platforms and/or project management.
Masters degree or equivalent experience preferred.
Experience working in multi-functional teams with a focus on operational risk and compliance.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$94220.00 CAD - $174980.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Senior IC
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Boston Medical Center (BMC) is a private, not-for-profit, 514-bed, academic medical center located in Boston’s historic South End. The hospital is the primary teaching affiliate for Boston University School of Medicine. BMC emphasizes community-based care, with its mission to provide ... View more
