Childcare and Family Services Director

SUMMARY: This position is responsible for the implementation delivery evaluation and advancement of Goodwills childcare and family services. This position oversees the daily operations of Goodwills childcare center ensuring regulatory compliance program excellence family engagement and staff development. The Director provides both leadership and operational management to strengthen families and maintain high-quality childcare services.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include but are not limited to the following as other duties may be assigned:

• Promotes the general goals and objectives of the Heart of Texas Goodwill Industries.
• Create implement and provide continuous quality improvements for Goodwills Family Services.
• Ensure compliance with all state and federal childcare regulations including maintaining licensure with the Texas Health and Human Services Commission.
• Establish and maintain policies procedures and systems that ensure safety efficiency and compliance.
• Oversee financial operations including budgeting enrollment supply management and accurate recordkeeping.
• Create and manage staff schedules to ensure appropriate ratios teamwork and operational efficiency.
• Recruit hire train mentor and evaluate staff to maintain a skilled and mission-driven team.
• Provide guidance on classroom practices curriculum implementation behavior management and family engagement strategies.
• Maintains accountability of inventory of supplies and materials essential to the operation of the program and follows proper procedures for new acquisitions and purchases.
• Develop strong partnerships with parents community agencies and local organizations to support enrollment and outreach.
• Plan and coordinate the annual program calendar with educational social and family-focused activities.
• Maintain effective communication with staff families and stakeholders through multiple channels.
• Stay current on best practices in childcare early childhood education and family strengthening services through professional development.
• Ensure confidentiality professionalism and child safety in all areas of responsibility.
• Contribute to fundraising community relations and long-term program planning.

• Other duties as assigned.

Leadership Competencies:

Leadership Competency

Team Departmental Corporate Leader

OUR TEAM

Emotional Maturity and Respect

Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism honor and dignity.

Integrity

Manages ethically. Develops and implements processes that are consistently executed with fairness and equity.

Capacity for Change and Innovation

Serves as principal liaison to manage change.

Interpersonal Skills

Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience.

Commitment to Development and Empowerment of Self and Others

Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.

OUR COMMUNITY

Commitment to Goodwills Mission Vision and Values

Manages operations in accordance with Goodwills Mission Vision and Values. Reinforces Goodwills Mission Vision and Values with staff and the community.

Commitment to Diversity Equity and Inclusion

Champions inclusion activities strategies and initiatives. Executes inclusion strategies.

Community and Service

Effectively communicates the benefits and impact of Goodwills services to stakeholders.

OUR GROWTH

Commitment to Excellence and Customer Service

Encourages staff accountability for meeting goals and producing high-quality results.

Business Acumen

Accurately interprets data policies and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures.

Stewardship and Accountability

Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management.

Qualification Requirements:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must pass a drug screen. A criminal background check is required. A drivers license check is required. Must show proof of current drivers license and minimum auto liability insurance coverage.

Minimum Skills:

• Proven leadership and management skills in a licensed childcare center preschool or early childhood education program.
• Demonstrated success managing center operations including budgeting enrollment compliance and staff supervision.
• Proven knowledge of state and federal childcare regulations licensing standards and quality rating/accreditation systems (e.g. NAEYC).
• Experience in staff recruitment training coaching and performance management.
• Background in curriculum development family engagement and community partnership preferred.
• Non-profit program administration or fund development experience a plus.
• Strong understanding of child development early learning frameworks and family support practices.
• Excellent leadership organizational and communication skills.
• Ability to build positive relationships with children families staff and community partners.
• Commitment to equity inclusion and culturally responsive care.
• Hands-on leader with the ability to balance daily operations and long-term planning.
• Must be able to identify potential hazards and implement control measures to reduce risk and maintain a safe work environment.
• Strong customer service skills and the ability to work effectively with a variety of individuals and personalities both internally (employees and staff) and externally (the media businesses community partners etc.)
• Proficiency in completing assignments independently on time and within budget.
• Ability to multi-task prioritize and thrive in fast-paced consistently changing environment.
• Ability to uphold high standards of confidentiality ethics and integrity.

Education and/or Experience Technical Skills:

Bachelors degree in Early Childhood Education Child Development Family Studies or a related field required; Masters degree preferred. Minimum of 5 years of leadership experience in a licensed childcare center preschool or early childhood education program.

Certificates Licenses Registrations:

Current Directors Credential from the Texas Health and Human Services Commission required (or eligibility to obtain prior to hire). Current CPR/First Aid certification (or ability to obtain within 30 days of hire). Must maintain a valid drivers license and a driving record acceptable to Goodwills liability insurance provider.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the noise level in the work environment ranges from quiet to very noisy.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequently required to communicate
• The job requires using a computer.
• Occasionally lift children (up to 40 pounds) and actively participate in classroom activities as needed.

Discrimination Reports:

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race color religion sex (including sexual harassment) national origin disability age (40 years old or more) military status or veteran status is illegal.

Heart of Texas Goodwill managers and employees will comply with state and federal equal employment laws rules regulations and guidelines. Any employees that deliberately violate this policy will be subject to disciplinary action.

Persons who believe Heart of Texas Goodwill has discriminated against them may file a discrimination complaint with the Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination.

Point of contact to file allegations of discrimination:

Compliance Officer

Location:1700 S New Road Waco TX 76711

Phone Number: ext. 450

Email Address: