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You will be updated with latest job alerts via emailAs a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasnt changed were here to stop breaches and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.
Job Overview:
Seeking a detail-oriented Platform Operations Specialist to maintain and optimize our IAM/IGA platform infrastructure.
The ideal candidate will be responsible for day-to-day operational support including monitoring system health troubleshooting technical issues and managing incident response.
Ensure compliance with security policies regulations and operational needs
Optimize access management processes across the organization
Key Responsibilities:
Monitor platform performance and identify potential issues before they impact operations
Investigate and resolve technical problems through systematic troubleshooting
Manage and prioritize support tickets according to severity and business impact
Provide clear documentation and status updates on resolved issues
Escalate complex problems to appropriate teams while maintaining accountability
Generate and analyze performance reports to identify trends and improvement opportunities
Collaborate with cross-functional teams to ensure platform stability and reliability
Streamline IAM processes through automation and advanced technologies
Enforce IAM policies standards and controls to address related threats and vulnerabilities
Collaborate with senior leadership to evaluate and recommend IAM best practices for enterprise security strategies
Stay current with industry trends and emerging technologies to recommend enhancements
Collaborate with internal teams to assess and optimize IAM-related workflows and processes
Drive initiatives to increase the reliability and efficiency of IAM operations
Facilitate training and knowledge transfer sessions on IAM utilization
Identify opportunities to simplify architecture and workflows to enhance user experience and enable rapid innovation in workforce IAM
Requirements:
Bachelors degree in Computer Science Information Technology or related field
3 years of experience in IAM or related IT security roles
Strong expertise in IAM concepts RBAC and protocols (SAML OAuth OIDC)
Experience integrating IAM solutions with cloud platforms (AWS Azure GCP)
Strong understanding of regulatory compliance requirements (e.g. SOX HIPAA GDPR)
Advanced understanding of business processes internal control risk management and IT controls
Ability to identify and evaluate complex business and technology risks
Experience with access certification role management and segregation of duties (SoD) controls
Excellent analytical problem-solving and communication skills
Ability to navigate complex multi-stakeholder environments with a collaborative mindset
Desired Skills:
Experience with identity solutions such as Sailpoint Identity Security Cloud (ISC) Saviynt Okta OiG and Okta Workflows.
Proficiency in development tools and scripting languages (Java Python Golang Powershell)
Familiarity with SIEM/observability tools i.e Splunk LogScale LogRhythm Datadog Kibana
Within the first 30 days you will:
Complete onboarding with HR
Get their environment set up
Take on some tickets bugs. Resolving some tech debt or bugs from backlog to start; something that doesnt require a lot of subject matter expertise.
Take on 3 story points
All work committed has tests
Complete the IAM-specific courses
New hire maintains availability during core business hours and effectively communicates issues ahead of time.
60 days:
Taking on more tickets and bugs. Ticket resolution.
Collaborating with team by giving and receiving feedback
Comfortable raising question to the team
6 story points and velocity (for reference 8 or 9 story points per sprint for a fully onboarded person)
Making sure they truly understand the requirements and the bugs
By 90 days:
Participate in the on-call rotation
Taking 8-9 story points
Participating in technical design and grooming sessions with the team
Give a presentation on something they dont like about the system or an area that has room for improvement
By 6 months:
Taking 8-9 story points
Mentoring if the opportunity is available
Know how system works and be able to set up workflows
Collaborate on any part of the product independently. Measure this by checking on how much they are reaching out to their buddy to help guide them
Measure differences between commitments and actual delivery. New hire should deliver commitments 90% of the time
By 1 year:
Trust them to be part of the interview panel for new roles
Participate in owning tech design document if the opportunity is available
#LI-GT1
#LI-Remote
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks geographic neighborhood groups and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.
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Full-Time