Patient Services Coordinator I - TKC General Surgery - AM (032)
Patient Services Coordinator I - TKC General Surgery - AM (032)
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Job Description
High school diploma or equivalent and one (1) year office/clerical experience in customer service call center physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications software and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred.
Position Overview:
- Pay range: $15.00 - $21.95 / hour
- Shifts: Full-time AM
- Schedules: 8 a.m.-5 p.m.
- Work location: General Surgery Clinic
- Benefits and perks available for eligible positions include: robust educational assistance programs generous paid time off employee assistance and wellness programs paid parental leave qualifying employer for the Public Service Loan Forgiveness (PSLF) Program plus more.
Job Highlights:
Under general supervision and according to UAB Medicine established policies and procedures provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. May schedule and add-on patients to clinic answer telephones and route calls enter demographic and insurance data into IDX system obtain insurance authorizations and referrals and schedule surgical cases. May arrive and check out patients in clinic as well as collect copays. Communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics. May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.
Required Experience:
IC
Employment Type
Hourly
