Home Assessing Team Manager
Home Assessing Team Manager
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Job Description
At Youi we do things differently. Our people are at the heart of everything we do and were proud of the culture of trust support and high performance that weve built. Now were looking for a Home Assessing Team Manager to join us and lead one of our dynamic Home Assessing teams.
This is a leadership role where youll make a real impact shaping team culture driving best practice and ensuring our customers receive fair timely and high-quality assessments every time.
What youll be doing
As the Home Assessing Team Manager youll:
- Lead and inspire a team of Assessors (both field and desktop) to deliver consistent high-quality results.
- Use data and feedback to identify opportunities for improvement and make informed decisions.
- Foster a positive collaborative team culture built on accountability and excellence.
- Build and maintain strong relationships with our builder and trade networks.
- Drive continuous improvement across processes systems and customer experience.
- Ensure compliance with Youis Quality Repair Framework keeping safety compliance and build quality front of mind.
- Support Youis response to catastrophe events ensuring readiness and delivery excellence.
- Travel occasionally within your state (and at times interstate) to support your team and our customers.
What were looking for
Were after someone who brings a mix of strong people leadership and operational know-how. Youll thrive on balancing big-picture thinking with the day-to-day details. Ideally youll have:
- Proven experience leading and developing high-performing teams.
- Strong communication skills with the ability to influence and build relationships.
- A knack for balancing priorities and making data-driven decisions.
- A customer-first mindset always striving for better outcomes.
- Experience in assessing building or insurance (bonus points if youve worked in property or trade networks).
Why Youi
At Youi were more than just an insurance company were a community. Well support you with:
- A dynamic collaborative work environment where your ideas are heard.
- Career growth and leadership development opportunities.
- Competitive salary and benefits.
- A company car to support you in your role.
- The chance to be part of a company that genuinely cares about people our customers our partners and our team.
Ready to lead inspire and make an impact
Apply now for a career more You Shaped.
Required Experience:
Manager
Employment Type
Full-Time
