Senior Delivery Analyst

Conway - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At Acxiom were committed to being a great place to work - one that welcomes new ideas encourages diverse perspectives develops our people and fosters a collaborative team environment. As a Senior Delivery Analyst you will receive exposure to all functions and learn the end-to-end mechanics of Acxioms business. Daily you will build & execute the necessary processes to deliver data products and information to customers. You will analyze customer requirements and ensure that the requirements reflect the actual needs of the customer and advise on potential process improvements and optimum use of data.

Designbuild test and validate data product workflows leveraging standard processes and procedures for client accounts. Ensure workflows and quality audits meet client requirements service level agreements and security policies. Identify document and make necessary workflow changes to meet client requirements. As aSeniorDelivery Analyst you will be responsible forconsistently delivering and executing projects within AcxiomsDataplatform.Day to day you will be managing multiple projects at a time by analyzing priorities metrics and deliverables.

DUTIES AND RESPONSIBILITIES

Coordinate and manage source file receipt with clients vendors and/or internal stakeholders. Design construct and execute data workflowsmap data from source to output automate workflows for seamless processingverifyinput/output counts monitor data processingand audit/verifythe results based on historical trends.

Validate source and output data data formatting specifications and output requirements according to specificationsto ensurezero defects.

Deliver accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms.

Ensure compliance with quality assurance processes establishedprocess andprocedures project requirements and service levelagreements/expectations.

Researchtroubleshootandlead the resolution ofdata or processing issues according to product client and / or third-party vendorspecifications.Experience with probing complex issues to truly understand root causes. Performing thenecessary solution changes or fixes to implement as well as the actual work to implement/fix.

Professionally communicate internally and externally with clients and stakeholders as determined by the nature of the discussion. Leads client meetings as it pertains to solution research issues change management and trouble shooting. Point of contacttoclients for solution components as well.

Independent and accountable for effective time management to meet deadlines including taking Initiative to monitor work after hours.

Continually educates themselves on new Product features improvements andreleases.

Consults with and mentors junior team members on most efficient processing techniques and best auditing methods; acts as an escalation point for less experienced associates.

QUALIFICATIONS

Required

Bachelors degree from a four-year college or university or minimum4years relevant industry experienceinInformation Technology

Experience leading continuous improvement activities

Self- motivatedthat can work well individually and within a diverse team environment

Effective communicator with great time management skills

Microsoft Office applications

Experience with Cloud technology (AWS GCP Azure Snowflake)

Demonstrated ability to communicate with clients and internal stakeholders

Attention to detail important to monitor and audit solution processing services

Ability to take written specifications and build flows to meet those specifications

SQL / PL-SQL experience

Preferred

Big Data Analysis

PII / Pseudonymous Data

USPS Address Standards

GDPR-PrivacyRegulations

Encryption/Decryption(PGP/GPG SDMS GIS)

File Transfer Protocols

Ultra-Edit

Primary Location City/State:

Conway Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting hiring training promotion or other employment of associates or the awarding of subcontracts because of a persons race color sex age religion national origin protected veteran military status physical or mental disability sexual orientation gender identity or expression genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado California Connecticut Maryland NevadaNew Jersey New York City Ohio Rhode Island and Washington Applicants: This position is not located in the aforementionedlocationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws please contact.

Required Experience:

Senior IC