Client Service & Office Administrator
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Job Summary
Job Description
Client Service Office Administrator
Monday-Friday
Up to 14.50 per hour (DOE)
26-month temporary contract
8.30am 17.00pm Monday to Thursday and 8.30am 15.00pm on Fridays
Office Based Role- You must be able to drive due to the rural location of the office
To provide a high-level administrative technical and secretarial support service to Advisers the Managing Director Administration Manager and the broader team. The role combines responsibilities across client servicing office administration and adviser support ensuring the seamless operation of the practice while maintaining an exceptional level of customer service.
Key Responsibilities
- Deliver proactive and high-quality technical and administrative support to Advisers.
- Maintain a high level of customer service through efficient client communication and problem-solving.
- Oversee the smooth day-to-day running of the office including contractor and supplier liaison.
- Provide secretarial support to senior leadership and team members.
- Maintain internal systems ensuring data accuracy and timely updates.
- Liaise with clients to provide help resolve queries and manage technical information.
- Process business submissions and ensure documentation is complete and compliant.
- Conduct various financial calculations and reports
- Handle client forms and other required paperwork.
- Book client meetings send confirmations and review forms whilst managing diaries and completing meeting preparation
Skills Required
- Strong organisational and time management skills with the ability to prioritise effectively.
- High attention to detail and a proactive approach to problem-solving.
- Excellent written and verbal communication skills.
- Experience working within a similar role (I.E within the financial sector)
- Comfortable using Microsoft Outlook Excel Word and other data systems
Prior experience in a financial services and experience supporting advisors/senior management directly. If youre interested please apply now or feel free to reach out on for more information.
Required Experience:
Unclear Seniority
Key Skills
- Office Manager Experience
- Microsoft Office
- Data Entry
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Office Experience
- Microsoft Excel
- Filing
- Administrative Experience
- Microsoft Outlook Calendar
- Bookkeeping
About Company
ACS Staffing Solutions is an experienced recruitment agency based in the Midlands. We specialise in temporary and permanent recruitment across the UK.
