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1 Vacancy
Office based Newcastle upon Tyne
Salary:DOE Performance Bonus
We are looking for a File Handler to manage a caseload of Uninsured Loss Recovery (ULR) claims mainly vehicle damage and credit hire recovery from start to finish. You will run around 100140 files progress cases efficiently and achieve strong outcomes for clients.
Review new instructions and manage a caseload of 100140 files
Handle enquiries from clients introducers and third parties
Maintain accurate file records and key dates (e.g. limitation)
Negotiate with insurers solicitors engineers and hire companies
Prepare cases for court proceedings and issue court papers
Conduct litigation up to and including final hearings
Assess case prospects and gather supporting evidence
Previous credit hire and/or litigation experience preferred
Other relevant claims handling experience also considered
Knowledge of legal concepts and civil procedure rules
Excellent client care attention to detail and communication skills
Strong IT skills (MS Office time recording systems)
Highly organised with ability to meet deadlines
Team player with a proactive approach
DOE performance-based bonus
23 days holiday Bank Holidays (increasing with service)
Holiday purchase scheme (up to 1 week extra)
Attendance bonus
Death in service benefit (after 1 year)
Company pension (auto-enrolment)
Employee assistance programme (24-hour helpline)
Travel-to-work schemes (bike to work public transport)
Annual flu jab and eyecare scheme
We are a Legal 500recognised law firm with 30 years experience in personal injury clinical negligence credit hire and housing disrepair. With offices in Newcastle and Birmingham we combine legal expertise with a client-focused approach and are proud to be rated Excellent on Trustpilot.
Full-Time