drjobs Uninsured Loss Recovery (ULR) File Handler – Credit Hire / Small Claims

Uninsured Loss Recovery (ULR) File Handler – Credit Hire / Small Claims

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1 Vacancy
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Job Location drjobs

Newcastle upon Tyne - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

Uninsured Loss Recovery (ULR) File Handler Credit Hire / Small Claims

Office based Newcastle upon Tyne
Salary:DOE Performance Bonus

We are looking for a File Handler to manage a caseload of Uninsured Loss Recovery (ULR) claims mainly vehicle damage and credit hire recovery from start to finish. You will run around 100140 files progress cases efficiently and achieve strong outcomes for clients.

Key Responsibilities

  • Review new instructions and manage a caseload of 100140 files

  • Handle enquiries from clients introducers and third parties

  • Maintain accurate file records and key dates (e.g. limitation)

  • Negotiate with insurers solicitors engineers and hire companies

  • Prepare cases for court proceedings and issue court papers

  • Conduct litigation up to and including final hearings

  • Assess case prospects and gather supporting evidence

Candidate Requirements

  • Previous credit hire and/or litigation experience preferred

  • Other relevant claims handling experience also considered

  • Knowledge of legal concepts and civil procedure rules

  • Excellent client care attention to detail and communication skills

  • Strong IT skills (MS Office time recording systems)

  • Highly organised with ability to meet deadlines

  • Team player with a proactive approach

Salary & Benefits

  • DOE performance-based bonus

  • 23 days holiday Bank Holidays (increasing with service)

  • Holiday purchase scheme (up to 1 week extra)

  • Attendance bonus

  • Death in service benefit (after 1 year)

  • Company pension (auto-enrolment)

  • Employee assistance programme (24-hour helpline)

  • Travel-to-work schemes (bike to work public transport)

  • Annual flu jab and eyecare scheme

About Us

We are a Legal 500recognised law firm with 30 years experience in personal injury clinical negligence credit hire and housing disrepair. With offices in Newcastle and Birmingham we combine legal expertise with a client-focused approach and are proud to be rated Excellent on Trustpilot.

Employment Type

Full-Time

Company Industry

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