Support Services Manager

Support Services Manager

Northpark & La Trobe Private Hospitals

Senior Leadership Role

Supportive Environment

National private hospital operator

Are you looking for a rewarding career and the opportunity to lead a dedicated team of highly skilled support services staff to help us deliver an exceptional patient experience We have a permanent role suited for an outstanding leader to be our Support Services Manager across Northpark and La Trobe Private Hospitals in the Northern Suburbs of Melbourne.

Northpark Private Hospital is an exceptionally well-regarded private hospital serving a growing catchment area. Licensed beds exceed 100 across Mental Health Surgical Maternity and Early Parenting. Combined with 4 operating theatres the hospital has provided a broad range of services to the local community for over 45 years.

LaTrobe Private Hospital was re-opened in early 2024 following a substantial redevelopment. Located on the La Trobe University campus it boasts 4 new operating theatres and a 34-bed inpatient surgical and medical ward.

Why Healthscope

When you join Healthscope you become part of ourCommunity of Care.

Our people are at the heart of our organisation no matter the role every dayour people make a differenceto the lives of our patients and their families. We work together to create positive memorable experiences alongside our quality care in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia our 42 sites are supported by our central Support Office enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.

We pride ourselves on working withtalented passionate and caringpeople to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast Healthscope is a family. We support each other we share learnings celebrate successes and face challengestogether.

Come and be the difference in our patients lives.

About the role

The Support Services Manager provides outstanding workforce and operational leadership to the hospitals to ensure delivery of exceptional care and commercial performance through their food services and environmental services teams.

Your key responsibilities will focus on leadership strategic direction and operational management. The position reports to the Director of Finance and is part of the senior leadership team. Key responsibilities include:

Ensuring support services teams provide a high standard of service delivery and outcomes within budget.

Supervising day to day catering operations cleaning of patient rooms public areas and laundry services

Managing rostering staffing and supervision of teams

Compliance with with relevant legislation and standards (food handling cleaning infection control).

Ensuring policies procedures and safe work practices are upheld

Meeting safety service quality financial and other organisational targets.

Selection Criteria:

We are seeking expressions of interest from high calibre leaders who can identify and deliver improvement opportunities and fulfil an exciting career trajectory with Healthscope.

Selection criteria include:

Proven performance in a similar operational role

Proven ability to improve budget performance and deliver business efficiencies

Successful track record with delivering accreditation and compliance requirements

A strong patient-centric mindset

Management of rostering and team management

Leadership capability to develop staff in delivering exceptional service

Demonstrated commitment towards quality improvement

Highly developed interpersonal and problem-solving skills

Excellent communication skills

Flexibility and adaptability

Highly Desirable Criteria:

Experience in Healthcare environments

Qualifications or experience in Hotel Operations and/or Management

To learn more about this outstanding opportunity please contact Peter Kazinoti Director of Finance Northpark and La Trobe Private Hospitals at

Applications close:2^nd October 2025

To Apply:Please click on the Apply button to be taken to our online application form. For any questions please reach out to

More Information:Our commitment to quality and safety for our patients staff and visitors is our highest priority. Applicants will be required to provide a current National Police check WWCC (where applicable) and Evidence of right to work in Australia prior to in patient contact roles will be required to provide proof of immunityto specified infectious diseases as a Category A Healthcare worker.